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"Freeola Domain Renewal and Support Ticket emails?"

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Thu 13/12/12 at 09:54
Moderator
"Are you sure?"
Posts: 5,000
Hi Freeola.

Yesterday I renewed 3 domains with you - normally I receive email confirmations and an invoice pretty quickly but nothing has arrived so far?

I thought I would let you know via a Support Ticket earlier this morning (181900) - again the confirmation for this also hasn't arrived? - Hence this post :¬)

NB. Normal emails are arriving fine.


[s]Hmmm...[/s]

10:08 All my outstanding emails arrived!
Looks like someone took their foot off the hose :¬)
Thu 13/12/12 at 11:35
Moderator
"Are you sure?"
Posts: 5,000
All sorted now thanks.

[s]Hmmm...[/s]
Thu 13/12/12 at 11:28
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
I think the script that deals with sending out emails for this kind of thing had halted overnight and just needed resetting. However, you probably got 2 invoices now as I re-queued it to be sent again just to make sure.
Thu 13/12/12 at 09:54
Moderator
"Are you sure?"
Posts: 5,000
Hi Freeola.

Yesterday I renewed 3 domains with you - normally I receive email confirmations and an invoice pretty quickly but nothing has arrived so far?

I thought I would let you know via a Support Ticket earlier this morning (181900) - again the confirmation for this also hasn't arrived? - Hence this post :¬)

NB. Normal emails are arriving fine.


[s]Hmmm...[/s]

10:08 All my outstanding emails arrived!
Looks like someone took their foot off the hose :¬)

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