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"Checking usage "

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Thu 04/10/12 at 17:02
Regular
"May contain nuts"
Posts: 102
The connection became live yesterday though I know it takes dear old BT a while to officially confirm the migration is complete (I got an e-mail from my old ISP confirming cancellation today) but I can't see any usage figures in the portal, do these take a day or so to appear?
Thu 04/10/12 at 17:02
Regular
"May contain nuts"
Posts: 102
The connection became live yesterday though I know it takes dear old BT a while to officially confirm the migration is complete (I got an e-mail from my old ISP confirming cancellation today) but I can't see any usage figures in the portal, do these take a day or so to appear?
Thu 04/10/12 at 17:27
Moderator
"Are you sure?"
Posts: 5,000
I was here before usage figures were available so can't say how things work for new customers :¬)

As it's all so new I would give it until tomorrow and then raise a ticket if your usage still isn't being reported or you don't hear more here.

[s]Hmmm...[/s]
Fri 05/10/12 at 11:07
Regular
"May contain nuts"
Posts: 102
Queried with support as nothing has appeared.
Fri 05/10/12 at 12:15
Regular
"May contain nuts"
Posts: 102
Lightning fast response from support, very nice
They are getting it fixed.
Sat 06/10/12 at 18:22
Regular
"May contain nuts"
Posts: 102
All fixed.

I've used over 4GB in off peak usage since I joined.
Sat 06/10/12 at 20:03
Regular
"Feather edged ..."
Posts: 8,536
pctech wrote:
I've used over 4GB in off peak usage since I joined.

How many candles do you want on your cake? ;¬)
Sat 06/10/12 at 21:47
Regular
"May contain nuts"
Posts: 102
Sarky

:)

Just mentioned as I did not think I'd have used that much since Wednesday.
Sat 06/10/12 at 23:52
Regular
"Feather edged ..."
Posts: 8,536
pctech wrote:
Just mentioned as I did not think I'd have used that much since Wednesday.

Just checked 'our' off peak usage ... approx 14Gb per monthly period which is 3 people on general use + 2 online gaming. Maybe you should look at your usage again.

How many candles was it?

:¬)
Mon 08/10/12 at 19:06
Regular
"May contain nuts"
Posts: 102
I did download a couple of Xbox game demos so that would explain it.

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