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"MyFreeola unavailable"

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Sat 29/09/12 at 09:31
Moderator
"Are you sure?"
Posts: 5,000
Just for info in case others are wondering

MyFreeola is unavailable this morning.
I raised a Support Ticket earlier - Freeola are aware and are on the case.

They mentioned the issue is also affecting the Service Status page so I thought a post might help others finding themselves in the same situation as me :¬)

[s]Hmmm...[/s]
Sat 29/09/12 at 12:16
Moderator
"Are you sure?"
Posts: 5,000
Thanks Numnut - looks good!

[s]Hmmm...[/s]
Sat 29/09/12 at 12:07
Staff
"Look! There's a..."
Posts: 430
Service is back to normal now, if you see any error pages in MyFreeola now please Ticket support with all the info.

Apologies for this mornings problems though.
Sat 29/09/12 at 10:34
Moderator
"Are you sure?"
Posts: 5,000
Hi DL.

It's just services related to 'MyFreeola' that seem to be affected - email/websites all fine :¬)

[s]Hmmm...[/s]
Sat 29/09/12 at 10:12
Regular
"Feather edged ..."
Posts: 8,536
Not had any problems this end, in fact just received emails and all web sites are functioning as usual.
Sat 29/09/12 at 09:46
Staff
"Look! There's a..."
Posts: 430
Thanks Hmmm - We've got something on the Status Page now.

Hopefully it's not going to take too long to resolve. As usual though, any important information will be added to the status page.
Sat 29/09/12 at 09:31
Moderator
"Are you sure?"
Posts: 5,000
Just for info in case others are wondering

MyFreeola is unavailable this morning.
I raised a Support Ticket earlier - Freeola are aware and are on the case.

They mentioned the issue is also affecting the Service Status page so I thought a post might help others finding themselves in the same situation as me :¬)

[s]Hmmm...[/s]

Freeola & GetDotted are rated 5 Stars

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Very pleased
Very pleased with the help given by your staff. They explained technical details in an easy way and were patient when providing information to a non expert like me.
Just a quick note to say thanks for a very good service ... in fact excellent service..
I am very happy with your customer service and speed and quality of my broadband connection .. keep up the good work . and a good new year to all of you at freeola.
Matthew Bradley

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