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"bad gateway?"

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Wed 12/09/12 at 21:46
Regular
Posts: 2
trying to start building my site, got as far as selecting initial theme page comes up "502 bad gateway" whats this?
Mon 24/09/12 at 09:54
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
I've done some tweaking server side and editing and saving your pages seems to be ok now.
Mon 24/09/12 at 09:32
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
We're looking into this right now....
Sat 22/09/12 at 22:25
Regular
"Feather edged ..."
Posts: 8,536
Nice one Numnut ... now that's what I call support :¬)
Sat 22/09/12 at 16:16
Staff
"Look! There's a..."
Posts: 430
Apologies if you feel the support team did not take your problem seriously - I've just a quick look in your account and have been able to recreate the problem.

I opened one of your InstantPro sites, selected Page Manager and then opened a page to edit. I didn't make any changes and clicked Finish - I then saw the Bad Gateway message.

Once it appears, it seems to persist. It's definitely something that our systems guys need to look in to.

I'll make them aware of your problem and I'll let you know what they say. It probably won't be until Monday though.
Sat 22/09/12 at 15:24
Regular
Posts: 1
I see a reply saying that the "Bad Gateway" problem had been fixed but it still persists intermittently for me. It usually pops up when I click to open Page Manager but sometimes it lets me amend and save a page but then reappears when I select "Finish". This is all very frustrating and has haunted me for several weeks now. The help line seemed singularly uninterested in my discomfort the last time I spoke to them
Fri 14/09/12 at 19:44
Regular
Posts: 2
thankyou :)
Thu 13/09/12 at 08:37
Staff
"The Killer Techie"
Posts: 459
This was a server side fault that I've now fixed for you, apologies for the inconvenience.

Please let us know if you encounter any further issues.
Wed 12/09/12 at 21:46
Regular
Posts: 2
trying to start building my site, got as far as selecting initial theme page comes up "502 bad gateway" whats this?

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