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Just joined Freeola, and starting to think about using the livedrive for backup,
however I have some questions which are not answered in the marketing guff.
Though I would just ask here before starting a ticket.
I did try livedrive themselves - as I imagine their knowledge base and FAQ will be all I need, but this reseller account is not allowed to view it.
Ok, hrm where to start.
1. Can I backup a external drive?, one that is rarely attached to the PC - or is this service limited to files in your system.
2. How is the backup configured in respect to how it actually handles files, ie What does it do with conflicts?, what about if the file I have is an older version than the one that was backed up to the cloud?
Is there deletion propagation, what if you want a file on the cloud only and not on the PC .
3. What if I change ISP, but want to continue with livedrive, is there an easy migration from this reseller free account to a paid one, without having to re-upload all my backups again.
Sorry if these have been asked, I did search, If you can help or point me to an accessible FAQ I would be grateful.
I have 2TB needing an extra cloud backup, and my exchange is old and slow, so i don't want to use a service unless I know I will only be uploading it once :)
Thanks for any help.
however I have some questions which are not answered in the marketing guff.
Though I would just ask here before starting a ticket.
I did try livedrive themselves - as I imagine their knowledge base and FAQ will be all I need, but this reseller account is not allowed to view it.
Ok, hrm where to start.
1. Can I backup a external drive?, one that is rarely attached to the PC - or is this service limited to files in your system.
2. How is the backup configured in respect to how it actually handles files, ie What does it do with conflicts?, what about if the file I have is an older version than the one that was backed up to the cloud?
Is there deletion propagation, what if you want a file on the cloud only and not on the PC .
3. What if I change ISP, but want to continue with livedrive, is there an easy migration from this reseller free account to a paid one, without having to re-upload all my backups again.
Sorry if these have been asked, I did search, If you can help or point me to an accessible FAQ I would be grateful.
I have 2TB needing an extra cloud backup, and my exchange is old and slow, so i don't want to use a service unless I know I will only be uploading it once :)
Thanks for any help.
Now there you are ... all sorted and ncrs is such a helpful and knowledgeable staffie :¬)
I just redid the calculations, and it would take me between 4 and 8 years to upload at my present speed, depending on how stable my upload connection is,
2893days @ 64kbps 7.9 years
1446.75 @ 128kbps 3.9 years
So, yes point taken, probably not the best solution for an online back up of archived material. lol
Plus you have to factor in the electric cost of running a PC for that length of time, and the almost impossible task of checking if the files were uploaded correctly etc.
Anyway thanks for the answers I guess unlimited back up is not really that great, unless you have several MB/s up. or a service that allows you to send in a disk via the old mail route.
Nice to know you can continue with livedrive if you need to change isp. thanks.
Also nice to know the limits, ie 30days that they keep your data, when it disappears from the livedrive scan.
Almost wish I hadn't moved to the middle of nowhere now, but at least I have a garden if not a updated BT exchange.
Kind Regards
TT
2893days @ 64kbps 7.9 years
1446.75 @ 128kbps 3.9 years
So, yes point taken, probably not the best solution for an online back up of archived material. lol
Plus you have to factor in the electric cost of running a PC for that length of time, and the almost impossible task of checking if the files were uploaded correctly etc.
Anyway thanks for the answers I guess unlimited back up is not really that great, unless you have several MB/s up. or a service that allows you to send in a disk via the old mail route.
Nice to know you can continue with livedrive if you need to change isp. thanks.
Also nice to know the limits, ie 30days that they keep your data, when it disappears from the livedrive scan.
Almost wish I hadn't moved to the middle of nowhere now, but at least I have a garden if not a updated BT exchange.
Kind Regards
TT
1)You can, but it needs to be attached to your computer as the same physical driveletter each time eg e: .
However please note that if you leave the drive disconnected long enough, then the backup will be archived off. (I believe the maximum is 30 days, certainly no longer).
2) It will keep up to 30 versions of a conflicted file for up to 30 days. So if you keep changing a file it will store up to 30 variations of the file. After 30 days the old version of the file (as in point 1) gets archived off .
On the backup service (as opposed to the briefcase service) the file must exist on the local machine (or connected USB drive) to be provided on the cloud.
3)We'll contact you via email offering you the opportunity to take the service as a paid customer, if you migrate/cease with us. If you decide to you'll pay for the service on a quarterly basis, otherwise we'll cancel the account around a month or so after your broadband service cancels.
The other thing to be aware of is that uploading 2TB via a ADSL connection will take a very very long time (I suspect its probably not feasible, but who knows). Also uploading the backups will count against your usage allowance, so you might be best to run the backups at weekend or over night. Even if you have a really good connection your maximum upload is going to be around 1mbit (approx 128Kb/s) which will take around 2-3 hours to upload 1GB. Which means you'd have to run your ADSL connection at full tilt 24 hours a day for about 6 months to backup 2TB (think I got my maths right!).
However please note that if you leave the drive disconnected long enough, then the backup will be archived off. (I believe the maximum is 30 days, certainly no longer).
2) It will keep up to 30 versions of a conflicted file for up to 30 days. So if you keep changing a file it will store up to 30 variations of the file. After 30 days the old version of the file (as in point 1) gets archived off .
On the backup service (as opposed to the briefcase service) the file must exist on the local machine (or connected USB drive) to be provided on the cloud.
3)We'll contact you via email offering you the opportunity to take the service as a paid customer, if you migrate/cease with us. If you decide to you'll pay for the service on a quarterly basis, otherwise we'll cancel the account around a month or so after your broadband service cancels.
The other thing to be aware of is that uploading 2TB via a ADSL connection will take a very very long time (I suspect its probably not feasible, but who knows). Also uploading the backups will count against your usage allowance, so you might be best to run the backups at weekend or over night. Even if you have a really good connection your maximum upload is going to be around 1mbit (approx 128Kb/s) which will take around 2-3 hours to upload 1GB. Which means you'd have to run your ADSL connection at full tilt 24 hours a day for about 6 months to backup 2TB (think I got my maths right!).
Thanks for the welcome :)
transmitthis wrote:
Thanks for any help.
Hi transmitthis and welcome to the forums ...
Just to let you know that a few 'more knowledgeable forumites' will be leaping to provide some answers to your questions. I shall be interested, as I'm still waiting to take the 'plunge'. Have patience, my friend :¬)
Thanks for any help.
Hi transmitthis and welcome to the forums ...
Just to let you know that a few 'more knowledgeable forumites' will be leaping to provide some answers to your questions. I shall be interested, as I'm still waiting to take the 'plunge'. Have patience, my friend :¬)
Just joined Freeola, and starting to think about using the livedrive for backup,
however I have some questions which are not answered in the marketing guff.
Though I would just ask here before starting a ticket.
I did try livedrive themselves - as I imagine their knowledge base and FAQ will be all I need, but this reseller account is not allowed to view it.
Ok, hrm where to start.
1. Can I backup a external drive?, one that is rarely attached to the PC - or is this service limited to files in your system.
2. How is the backup configured in respect to how it actually handles files, ie What does it do with conflicts?, what about if the file I have is an older version than the one that was backed up to the cloud?
Is there deletion propagation, what if you want a file on the cloud only and not on the PC .
3. What if I change ISP, but want to continue with livedrive, is there an easy migration from this reseller free account to a paid one, without having to re-upload all my backups again.
Sorry if these have been asked, I did search, If you can help or point me to an accessible FAQ I would be grateful.
I have 2TB needing an extra cloud backup, and my exchange is old and slow, so i don't want to use a service unless I know I will only be uploading it once :)
Thanks for any help.
however I have some questions which are not answered in the marketing guff.
Though I would just ask here before starting a ticket.
I did try livedrive themselves - as I imagine their knowledge base and FAQ will be all I need, but this reseller account is not allowed to view it.
Ok, hrm where to start.
1. Can I backup a external drive?, one that is rarely attached to the PC - or is this service limited to files in your system.
2. How is the backup configured in respect to how it actually handles files, ie What does it do with conflicts?, what about if the file I have is an older version than the one that was backed up to the cloud?
Is there deletion propagation, what if you want a file on the cloud only and not on the PC .
3. What if I change ISP, but want to continue with livedrive, is there an easy migration from this reseller free account to a paid one, without having to re-upload all my backups again.
Sorry if these have been asked, I did search, If you can help or point me to an accessible FAQ I would be grateful.
I have 2TB needing an extra cloud backup, and my exchange is old and slow, so i don't want to use a service unless I know I will only be uploading it once :)
Thanks for any help.