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Tue 08/01/02 at 16:32
Regular
Posts: 787
I just bought a new soundcard and whenever my computer tries to use it with a wav file or whatever an error message pops up in a "blue screen". I've installed the drivers and properly fitted the card but in the device manager it shows up with a yellow exclamation mark and just doesn't work. I don't know if it's my computer because I've basically patched it together with other machines but the sound card is brand new :-(

Any ideas???
Tue 08/01/02 at 20:40
Regular
"Back For Good"
Posts: 3,673
It's a PCI card and I tried it in 2 of the slots and both had the same problem. I thought the blue screen errors were to do with hardware so i really think there's sommin up with the actual card. I'll go back to the store tommorow and see what they say, Thanks though :-)

oh and touching a radiator before you handle anything inside the computer will get rid of any static, not a painted one mind :-D
Tue 08/01/02 at 19:16
Posts: 0
Just feel obliged to correct a few things here..

Twain wrote:
> 2) If it isn't, then adjust the wiring so that this soundcard is set to MASTER and not SLAVE.

PCI or ISA devices don't have master/slave jumpers like IDE harddisks do. ISA cards are assigned IO addresses and IRQ settings, whereas PCI bus access doesn't use the former and the latter should be transparant to the user.

ResEvil, do you know what kind of card it is? It probably says on the box you got it in, look for "PCI", "ISA Plug'n'Play" or similar. If not, you can tell by the size of the card. PCI cards tend to plug into smaller slots which are usually white on your motherboard, whereas ISA plugs into a black slot that's almost twice the length. Also, what operating system are you using?

> 3) Remember to wear rubber gloves when doing this. The electrical signals that control your hands from your braincell will interfere with the circuitry.

Although static electricity can be an issue with electronics, I handle enough silicon daily without rubber gloves, and haven't broken a bit of hardware I own yet..

If in doubt, ground yourself by the nearest PC case (plug it in but don't turn it on, and touch the metal, not the paint). The issue here isn't from your braincells (good, but somewhat amusing guess..) but from the kilovolts of static charge we generate on our bodies from walking around on a carpet or putting on a sweater. Ever got a shock from someone else's ring or a car door? Yeah. You don't want that going through your new soundcard. Just ground yourself.
Tue 08/01/02 at 19:02
Regular
"Eff, you see, kay?"
Posts: 14,156
Sounds like conflicts to me.
Tue 08/01/02 at 16:54
Regular
"tinycurve.gif"
Posts: 5,857
I think your best bet is to remove the card, put your old one back in, reinstall the old one, reboot, run the old one quickly, then take the old one out, put the new one in, reinstall it, then reboot.

Oh yeah, which OS are you using? I can help if I know this.
Tue 08/01/02 at 16:49
Regular
"Back For Good"
Posts: 3,673
I can't remember exactly what the error message said but basically it said "an error has occurred" then tells you to either restart the computer (ctrl,alt+del) or press any key to return.

In the device manager next to the "audio device" as it comes up it says "windows stopped responding while trying to run this hardware so it will never be tryed again code 11" or something simliar.
Tue 08/01/02 at 16:47
Regular
"tinycurve.gif"
Posts: 5,857
Take a look at the card inside the machine.

1) Check that this one is the only soundcard in the PC
2) If it isn't, then adjust the wiring so that this soundcard is set to MASTER and not SLAVE.
3) If this fails, try taking it out, then put it in again. Remember to wear rubber gloves when doing this. The electrical signals that control your hands from your braincell will interfere with the circuitry.
4) Reinstall the software.
Tue 08/01/02 at 16:38
Regular
"Psytrance junkie"
Posts: 4,114
Well,

1) What's the error message on the BSOD?
2) What does it say in device manager as the reason for the exclamation mark? (right click > properties)

Does sound like a driver issue, or possibly a conflict with another device on your system..
Tue 08/01/02 at 16:32
Regular
"Back For Good"
Posts: 3,673
I just bought a new soundcard and whenever my computer tries to use it with a wav file or whatever an error message pops up in a "blue screen". I've installed the drivers and properly fitted the card but in the device manager it shows up with a yellow exclamation mark and just doesn't work. I don't know if it's my computer because I've basically patched it together with other machines but the sound card is brand new :-(

Any ideas???

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