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Fri 03/06/11 at 14:36
Regular
Posts: 3
Hope someone can help here.
For some reason, although my email on freeola has been working fine I now have a probelm.

I click on the GO button to check ANY of my three email addresses and all I get is a plain grey page with a blank red banner across the top. No visible txt, boxes, or anything else.
Also the login box does not now appear checking my password. As soon as I hit go...the above page appears. I use this for business so it is important I get ti sorted.
Could an internet explorer option change cause this???...I'm not the sole user of the PC I don't have access to another pc to try logging on.

Thanks in anticipation.
Tue 07/06/11 at 08:57
Moderator
"Are you sure?"
Posts: 5,000
flockshop wrote:
Thanks for your reply.
I can log opn no problem at all from my local library, so it has to be a problem on my browser. I've also noticed that the google search box has gone from my home page and no matter what I do I cannot get it to reinstall.
Must have an option wrong somewhere but I just cant see what.



That sounds as if your browser may have been 'hijacked' - especially if you are seeing a different home page.
Or it could just be something silly going on :¬)

Your best best is to try an alternate browser to whatever you are using - IE, Firefox and Chrome are all free and all work well.

Try installing one and see how you get on.

[s]Hmmm...[/s]
Mon 06/06/11 at 22:35
Regular
"Feather edged ..."
Posts: 8,536
flockshop wrote:
I can log opn no problem at all from my local library.......

I click on the GO button to check ANY of my three email addresses and all I get is a plain grey page with a blank red banner across the top. No visible txt, boxes, or anything else.
Also the login box does not now appear checking my password. As soon as I hit go...the above page appears. I use this for business so it is important I get ti sorted.


Odd sort of business :¬(
Mon 06/06/11 at 20:22
Regular
Posts: 3
Thanks for your reply.
I can log opn no problem at all from my local library, so it has to be a problem on my browser. I've also noticed that the google search box has gone from my home page and no matter what I do I cannot get it to reinstall.
Must have an option wrong somewhere but I just cant see what.
Fri 03/06/11 at 14:53
Moderator
"Are you sure?"
Posts: 5,000
Hi,
I'm guessing your query relates to Freeola Webmail via MyFreeola?

I've just tried accessing my webmail (using both IE and FF browsers) and it seems to be working fine for me.

Have you tried alternate browsers?


It's worth noting that you shouldn't try clicking any of the popup login boxes that appear - they should all sort themselves out with out any user input which can be a little confusing :¬)

Re. The passwords.
If you are launching webmail via MyFreeola by clicking the GO button then you won't need to enter any password once you've logged into MyFreeola as this will be done automatically.

If I've got the wrong end of the stick please post some more details :¬)

[s]Hmmm...[/s]
Fri 03/06/11 at 14:36
Regular
Posts: 3
Hope someone can help here.
For some reason, although my email on freeola has been working fine I now have a probelm.

I click on the GO button to check ANY of my three email addresses and all I get is a plain grey page with a blank red banner across the top. No visible txt, boxes, or anything else.
Also the login box does not now appear checking my password. As soon as I hit go...the above page appears. I use this for business so it is important I get ti sorted.
Could an internet explorer option change cause this???...I'm not the sole user of the PC I don't have access to another pc to try logging on.

Thanks in anticipation.

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