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The index page displays OK but when anyone tried to log in they get the following messgage...
Warning: session_start(): open_basedir restriction in effect. File(/var/tmp/) is not within the allowed path(s): (/freeola/users/:/tmp/) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2 Fatal error: session_start(): Failed to initialize storage module: files (path: ) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2*
*sr number changed to preserve confidentiality.
Users were logging in OK until very recently and nothing has been changed.
Edit: Last successful login at 11:05
Thanks
JTD
Can confirm it looks OK now - thanks.
JTD
I was just about to update this post to that effect......
Should all be sorted, if there's any sites still having problems similar to this, please submit a Support Ticket, letting us know the error message and site which is having the problems.
JTD
JTD
It is currently under investigation, and we should have the issue resolved a little later this afternoon.
The index page displays OK but when anyone tried to log in they get the following messgage...
Warning: session_start(): open_basedir restriction in effect. File(/var/tmp/) is not within the allowed path(s): (/freeola/users/:/tmp/) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2 Fatal error: session_start(): Failed to initialize storage module: files (path: ) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2*
*sr number changed to preserve confidentiality.
Users were logging in OK until very recently and nothing has been changed.
Edit: Last successful login at 11:05
Thanks
JTD