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"Unable to edit website"

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Thu 27/01/11 at 12:42
Regular
Posts: 9
i have website all set up on the web and i need to change a couple of bit and add some pages however if i click on the page i want to edit, the editor page opens but doesn't show any text, also if i click on the html or any other button across the top of the editor it doesn't open, do you have any ideas on what the issue might be?
Thu 27/01/11 at 17:22
Regular
Posts: 9
i think i am running inter-net explorer 8, its not showing any issues in the status bar. i am running windows 7 ultimate.
i have changed the settings on the pop up blocker to allow all from this web page and this has made no difference at all.

DjShy
Thu 27/01/11 at 15:48
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Hmm, very strange. What browser and OS are you using? Also is your browser showing any errors, such as Javascript warnings in the status bar?
Thu 27/01/11 at 14:37
Regular
Posts: 9
Hi

I have deleted the browsing history, closed the browser and am still unable to edit any pages. i have tried the home page, i did the following
Clicked the edit page button.
Clicked edit page whilst live button
Then the editor opened and there is no text on the editor, when i check the website it's self it online fine.

DjShy
Thu 27/01/11 at 14:00
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Hi djshy,

I've had a look at you InstantPro site and can't see any obvious problems. Any particular page that is affected?
What browser are you using and on what OS?

I did some quick checks in Firefox and IE8 and could open your pages for editing without a problem. Perhaps the first thing to try is to clear your browser cache and then restart your browser and try editing your pages again.
If you can get back to me with more information I should be able to help.
Thu 27/01/11 at 12:42
Regular
Posts: 9
i have website all set up on the web and i need to change a couple of bit and add some pages however if i click on the page i want to edit, the editor page opens but doesn't show any text, also if i click on the html or any other button across the top of the editor it doesn't open, do you have any ideas on what the issue might be?

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