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one of my sites does not show up when I type in the non-www eg http://mysite.com instead of www.mysite.com.
I presume there is a simple fix, and I have to change a setting.
Anybody point me in the right direction, thanks.
I presume there is a simple fix, and I have to change a setting.
Anybody point me in the right direction, thanks.
Page:
Eccles wrote:
Ah, not me you need to thank this time. Moto sorted it for you as I passed on details of how to do it so I don't have to any more!
Thanks Moto!
Don't let Eccles keep too many secrets ;¬)
Ah, not me you need to thank this time. Moto sorted it for you as I passed on details of how to do it so I don't have to any more!
Thanks Moto!
Don't let Eccles keep too many secrets ;¬)
[s]Hmmm...[/s] 
Eccles wrote:
Hmmm... wrote:
While you're there!
All working.
Thanks Eccles :¬)
Ah, not me you need to thank this time. Moto sorted it for you as I passed on details of how to do it so I don't have to any more!
Don't you just love Freeola....it's the 'bee's knees'....well done to all.
Hmmm... wrote:
While you're there!
All working.
Thanks Eccles :¬)
Ah, not me you need to thank this time. Moto sorted it for you as I passed on details of how to do it so I don't have to any more!
Don't you just love Freeola....it's the 'bee's knees'....well done to all.
Hmmm... wrote:
While you're there!
All working.
Thanks Eccles :¬)
Ah, not me you need to thank this time. Moto sorted it for you as I passed on details of how to do it so I don't have to any more!
While you're there!
All working.
Thanks Eccles :¬)
Ah, not me you need to thank this time. Moto sorted it for you as I passed on details of how to do it so I don't have to any more!
What service, eh Hmmm!
following my support ticket request, the DNS records were manually changed - literally within just a few minutes on a saturday afternoon. As always, highly impressed with the technical service and customer service.
following my support ticket request, the DNS records were manually changed - literally within just a few minutes on a saturday afternoon. As always, highly impressed with the technical service and customer service.
That looks better - found the domain in the OP's profile ;¬)
While you're there!
I've submitted Ticket 165043 to get one of my 10 year old domains sorted!
Thanks in advance.
While you're there!
I've submitted Ticket 165043 to get one of my 10 year old domains sorted!
Thanks in advance.
[s]Hmmm...[/s]
Should be working on www and non-ww now.
You're right - its an old domain, something like ten years old.
I've dropped a support ticket!
Many thanks for the prompt replies
I've dropped a support ticket!
Many thanks for the prompt replies
As Hmmm... has said, some older domain names may not have the DNS records created for the www. sub-domain.
The easiest way to resolve the issue is to drop us a Support Ticket so that we can add these records in manually for you, otherwise if you were to un-assign your domain name from your web folder and re-assign it, this would usually do the trick I believe (but can't be certain!).
The easiest way to resolve the issue is to drop us a Support Ticket so that we can add these records in manually for you, otherwise if you were to un-assign your domain name from your web folder and re-assign it, this would usually do the trick I believe (but can't be certain!).
I'm guessing this site was registered quite a few years ago?
I used to have quite a few domains like this (I did come across another one just the other day).
I asked Freeola (via Support Ticket) to make the non-www/www change as it wasn't something the user could do themselves.
That was quite a few years ago so MyFreeola 'may' allow you control - but I think it's probably still Freeola that will have to arrange the change for you.
I used to have quite a few domains like this (I did come across another one just the other day).
I asked Freeola (via Support Ticket) to make the non-www/www change as it wasn't something the user could do themselves.
That was quite a few years ago so MyFreeola 'may' allow you control - but I think it's probably still Freeola that will have to arrange the change for you.
[s]Hmmm...[/s] Page: