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"Belkin 'technical support'..."

I wrote to Belkin asking them how to access the LAN/WAN uptime on the router.

This is what they said...

QUOTE:
Thank you for contacting Belkin Technical Support.

We apologize for the delay in response.

We understand that you are trying to access LAN/WAN uptime information on the router.

We are sorry to state that, we do not have any option on the router that would give LAN/WAN uptime information on the router.

The LAN/WAN uptime would be 10/100Mbps.
UNQUOTE.

I hope they weren't being serious. "The LAN/WAN uptime would be 10/100Mbps."!!!

What?! Does the manufacturer of my router not know the meaning of uptime - as in days/minutes/seconds?!

BTW my new router is a F5D8636-4 v2 if anyone has any ideas.

Neil

I wrote to Belkin asking them how to access the LAN/WAN uptime on the router.

This is what they said...

QUOTE:
Thank you for contacting Belkin Technical Support.

We apologize for the delay in response.

We understand that you are trying to access LAN/WAN uptime information on the router.

We are sorry to state that, we do not have any option on the router that would give LAN/WAN uptime information on the router.

The LAN/WAN uptime would be 10/100Mbps.
UNQUOTE.

I hope they weren't being serious. "The LAN/WAN uptime would be 10/100Mbps."!!!

What?! Does the manufacturer of my router not know the meaning of uptime - as in days/minutes/seconds?!

BTW my new router is a F5D8636-4 v2 if anyone has any ideas.

Neil

I guess you may be able to tell from the security log.

Image

EDIT: Image for v2

Yeah - I've looked at the Security log.

Bizzarely, the Firewall log is completely empty. Surely thats not right.

N.