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Sega have bad planning! The megadrive was brought out at the right time as was gamegear but Nintendo won both battles for domination. Next there was the megacd, I never heard of that til a few years ago so I'll put that to a lack of advertising. The sega saturn was a good console but brought out to late! People wanted that technology earlier and when Nintendo and 'Fony' brought out their consoles, Saturn was instantly forgotten about. Now the Dreamcast, this was brought out too early and needed even better technology to compete with! AT virtually the same time, Nintendo, Sega and Sony decided to develop a new console each, Sega did a rush job and put together a good but obsolete machine! This was due to bad planning! this has given Nintendo and Sony something to do their own research on and improve but I doubt Sony could improve the features of a public loo let alone a new console!
People do not remember the PSX was out for about 2 years before it became popular, so if we all give the Dreamcast time, it will pull through.