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"Networking help please"

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Wed 25/04/07 at 20:58
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Wireless router has been playing up for the last 2-3 days, randomly disconnecting. It's always done that, but recently it's been frequent rather than occasional. My brother is constantly shouting about it and blaming me, or trying to form some sort of incorrect theory. It tends to happen to him more than me, but it has been happening an annoying amount of times the last few days, possibly 10 times in the last 2 hours.

No settings have changed on the router since it was originally setup about 2 years ago.

Thoughts?
Wed 25/04/07 at 20:58
Regular
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Posts: 5,857
Wireless router has been playing up for the last 2-3 days, randomly disconnecting. It's always done that, but recently it's been frequent rather than occasional. My brother is constantly shouting about it and blaming me, or trying to form some sort of incorrect theory. It tends to happen to him more than me, but it has been happening an annoying amount of times the last few days, possibly 10 times in the last 2 hours.

No settings have changed on the router since it was originally setup about 2 years ago.

Thoughts?
Wed 25/04/07 at 22:50
Regular
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A neighbour's bought themselves a wireless router recently would be my main thought, and the signals are getting mixed.

If you can, log in to your router and look for the channel setting, and change this to another value, making sure you also change each of your connected computers wireless setting to match the new channel.

Also, see if your Broadcast Name setting within the router is switched on, and try turning it off, as other peoples wireless cards maybe trying to connect to it.

Finally, ensure you're using the encryption on your router.
Wed 25/04/07 at 23:15
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WEP is enabled, but only at 64-bit, so that my brother's laptop can work with it.

Yes, we have several neighbours with wireless networks nearby where we can pick up their signals. What I always thought was that our router was randomly resetting, and during the time it took to do that, our computers had already scanned and connected to the next strongest signal to keep the connection going, even though that didn't work because we would then have incorrect WEP keys.

Our data channel is set to 13, with the neighbours' set to 1 and 6 which are currently in range. Would this cause any problem? I thought that because they're on seperate channels, that would be enough to stop interference.

I haven't yet tried any of these suggestions though. I'll try them in the morning, when I'm more awake. Thanks though. I'll reply tomorrow.
Wed 25/04/07 at 23:34
Staff Moderator
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If your router has the option to change the transmit power then try increasing it. This will help override other wireless signal in range if that is what is causing the problem (could be a bit evil and cause the neighbours problems though!).
If your router is actually resetting itself then it's unlikely that wireles interference is causing this. The first thing to try would be to reset the router to factory settings and then try checking on the manufacturers website for a firmware update.
Of course there is always the chance that the router has just developed a harware fault. Perhaps you could borrw a different wireless router and see if that does the same thing.
Thu 26/04/07 at 22:35
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Eccles wrote:
> If your router has the option to change the transmit power then
> try increasing it.

Is this the Tx Rate? I have that set on Auto.
Fri 27/04/07 at 14:12
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Okay, here's what I've done:
- Updated the firmware for the wireless router to the latest release, which apparently stops random resetting of the router in noisy environments (see here). Updating did not reset the settings to factory defaults as it says on the site.
- Changed channel from 13 to 9, so as to include my mum's computer on the network which isn't compatible with channels 12 or 13.

Now, every device can see each other on the network and we can exchange files across the LAN with no problems. But we simply cannot access the Internet, even though I can access the ADSL modem via its IP address. Also, no computers are able to access the wireless router via its IP address.

It was fine this morning when I first did this, but my brother turned on his laptop and an IP clash occured (I think - he didn't actually let me see). Now, we can't access the web, nor can we access the wireless router, but we can still exchange files via the wireless router across the LAN.

Thoughts?

Edit: Odd. Maybe an old IP lease has just expired or something. All of a sudden it now works.
Sat 28/04/07 at 20:13
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Any help please. The problem is still occuring. Also now, it is randomly disconnecting every few hours, but sometiems it has spasms of connecting for about 3 seconds, disconnecting for a second, connecting for 3 seconds, disconnecting for a second ...

And when it's not doing that, it's alternating between speeds of 5.5Mbps, 11Mbps and 18Mbps, when it should be running at 125Mbps, or at least 48Mbps.

Thoughts now?
Sun 29/04/07 at 21:08
Regular
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If it isn't from interfering signals, then my only other thought is that is knackered and needs replacing. I could be wrong though, but I don't know of any other reason for the play-up.
Sun 29/04/07 at 22:50
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Yeah, that's what I'm thinking too. My brother seems to think the same as I do in that I can't accept that the equipment is knackered, but he'll do anything to make it my fault. Nothing I have done should cause any problems. Which is why I'm starting too to think thatt he router is fudged. Naturally, we bought it from Special Reserve, and ironically, for such a "bad piece of sh--" as he puts it, I have to keep reminding him that he was the one who sold it to us, as manager of the Norwich store.

I think I'll try restting it to the factory defaults, except enabling WEP of course, and if that doesn't sort it, get a new one.
Wed 02/05/07 at 18:38
Regular
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Posts: 5,857
Well it's come to the point where we're all sick of it, and my brother wants me to fix it or replace it. However, he doesn't want me to change or touch it because it's apparently all my fault it's like this in the first place. Apparently, according to him, it's set up wrong, though he can't explain how. I'll suggest that he fixes it, because he has banished me from ever going near it, upon which he responds: "You caused the problem, so you fix it." Even though I'm now not allowed to touch or change it.

Any suggestions on what to do now?!

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