Viewing Thread:
"Hotmail bounces my emails"

We have a web form which sends an automated acknowledgment to the person who filled it in.

It works fine, except when the form filler has a Hotmail account - the acknowledgement email is being bounced back as spam.

Any suggestions for how to fix this?

Below is the header of the email that was returned.

[email protected] is the address in the FROM line
[email protected] is the form filler's address

Might the line X-Authentication-Warning: freeolaweb1.freeola.net: nobody set sender to [email protected] using -f have something to do with it, and if so how can I fix this?

Thanks.



Received: from freeolaweb1.freeola.net (freeolaweb1.freeola.com [81.31.99.11])
by websmtp.freeola.net (Postfix) with ESMTP id 990782CED32
for <[email protected]>; Sat, 14 Apr 2007 11:17:42 +0100 (BST)
Received: from freeolaweb1.freeola.net (localhost [127.0.0.1])
by freeolaweb1.freeola.net (8.12.11/8.12.11) with ESMTP id l3EAJD8D020485
for <[email protected]>; Sat, 14 Apr 2007 11:19:13 +0100 (BST)
(envelope-from [email protected])
Received: (from nobody@localhost)
by freeolaweb1.freeola.net (8.12.11/8.12.11/Submit) id l3EAJDJl020484;
Sat, 14 Apr 2007 11:19:13 +0100 (BST)
(envelope-from [email protected])
Date: Sat, 14 Apr 2007 11:19:13 +0100 (BST)
Message-Id: <[email protected]>
X-Authentication-Warning: freeolaweb1.freeola.net: nobody set sender to [email protected] using -f
From: <[email protected]>
To: [email protected]
Subject: Thank you for your enquiry

Thank you for your enquiry. We will contact you as soon as possible.
...


this from network status page

TEMPORARY ADVISORY ANNOUNCEMENT 14/04/07


Receiving e-mail at Hotmail addresses: A small number of Hotmail users have experienced problems receiving e-mail sent from Freeola email addresses, despite the e-mails being sent successfully from Freeola's mail servers. We will work with Hotmail to address this issue as soon as possible.

We have a web form which sends an automated acknowledgment to the person who filled it in.

It works fine, except when the form filler has a Hotmail account - the acknowledgement email is being bounced back as spam.

Any suggestions for how to fix this?

Below is the header of the email that was returned.

[email protected] is the address in the FROM line
[email protected] is the form filler's address

Might the line X-Authentication-Warning: freeolaweb1.freeola.net: nobody set sender to [email protected] using -f have something to do with it, and if so how can I fix this?

Thanks.



Received: from freeolaweb1.freeola.net (freeolaweb1.freeola.com [81.31.99.11])
by websmtp.freeola.net (Postfix) with ESMTP id 990782CED32
for <[email protected]>; Sat, 14 Apr 2007 11:17:42 +0100 (BST)
Received: from freeolaweb1.freeola.net (localhost [127.0.0.1])
by freeolaweb1.freeola.net (8.12.11/8.12.11) with ESMTP id l3EAJD8D020485
for <[email protected]>; Sat, 14 Apr 2007 11:19:13 +0100 (BST)
(envelope-from [email protected])
Received: (from nobody@localhost)
by freeolaweb1.freeola.net (8.12.11/8.12.11/Submit) id l3EAJDJl020484;
Sat, 14 Apr 2007 11:19:13 +0100 (BST)
(envelope-from [email protected])
Date: Sat, 14 Apr 2007 11:19:13 +0100 (BST)
Message-Id: <[email protected]>
X-Authentication-Warning: freeolaweb1.freeola.net: nobody set sender to [email protected] using -f
From: <[email protected]>
To: [email protected]
Subject: Thank you for your enquiry

Thank you for your enquiry. We will contact you as soon as possible.
...