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OK. What is the best / worst piece of advice you have received from a computer/games store ?
Keeping customers happy should be their priority but it is often not.
I will start by giving an example of excellent advice from a place where you would least expect it. PC WORLD !!
Upon buying a cheap Advent PC, I found out that the modem was faulty. Upon returning to the store a few days later, the technician told me that they could fix the modem in a day. But, he advised me to go to the customer service and demand a replacement which I was entitled to do so within 30 days. He said that my computer was no longer available and they would have to give me the next one up which was faster with a better graphics card, WHICH THEY DID ! Now that is advice !
What is the best or worst advice you have received ?
Keeping customers happy should be their priority but it is often not.
I will start by giving an example of excellent advice from a place where you would least expect it. PC WORLD !!
Upon buying a cheap Advent PC, I found out that the modem was faulty. Upon returning to the store a few days later, the technician told me that they could fix the modem in a day. But, he advised me to go to the customer service and demand a replacement which I was entitled to do so within 30 days. He said that my computer was no longer available and they would have to give me the next one up which was faster with a better graphics card, WHICH THEY DID ! Now that is advice !
What is the best or worst advice you have received ?
Worst advice?
I was looking at the boxes of both Tomb Raider: Curse of the Sword for Game Boy Color, and, Jurassic Park 3: The DNA Factor for the Game Boy Advance. The Electronics Boutique assistant said to me, "Get Jurassic Park 3, it's got to be better because it's on the Game Boy Advance."
Now after all the messages I've posted about gameplay being more important than power.......I still believed him!
Anyway, as you can probably see from my review on www.ukreviews.com it's a very poor game.
*Note:
I sometimes like to look around a store instead of seeing a list of names in a mag when buying games. So I go to EB because for some reason there isn't a Special Reserve store in Wales.
Secondly, I got Tomb Raider: Curse of the Sword and it's just as bad as Jurrassic Park 3, as my other review on www.ukreviews.com will tell you.
Best advice?
Get a new PC, from my brother. About christmas time, Special Reserve should be getting my order for a Maxx PC :)
I was looking at the boxes of both Tomb Raider: Curse of the Sword for Game Boy Color, and, Jurassic Park 3: The DNA Factor for the Game Boy Advance. The Electronics Boutique assistant said to me, "Get Jurassic Park 3, it's got to be better because it's on the Game Boy Advance."
Now after all the messages I've posted about gameplay being more important than power.......I still believed him!
Anyway, as you can probably see from my review on www.ukreviews.com it's a very poor game.
*Note:
I sometimes like to look around a store instead of seeing a list of names in a mag when buying games. So I go to EB because for some reason there isn't a Special Reserve store in Wales.
Secondly, I got Tomb Raider: Curse of the Sword and it's just as bad as Jurrassic Park 3, as my other review on www.ukreviews.com will tell you.
Best advice?
Get a new PC, from my brother. About christmas time, Special Reserve should be getting my order for a Maxx PC :)
Photo-Genetic wrote:
> worst advice ever wos that we were told that our memory card wos the best in
> it's range.yeah right,it gave up on us after 1 week.
Memory card????
> worst advice ever wos that we were told that our memory card wos the best in
> it's range.yeah right,it gave up on us after 1 week.
Memory card????
Worst was getting mastercare insurance from dixons on a phone.
We got it as they guarunteed replacement if anything went wrong, including dropping it or spilling beer on it.
the phone bust, and they did nothing. they sent us to motorola. they were useless too, because they said that the dixons care would sort it out.
dixons are nothing more than school dropout plebs with no experience behind a counter. they have no training, no knowledge of their products or services, and the only reason that people buy from them is because they can't be bothered to go to a real shop.
I apologise to any dixons employees here, but thats how it is at our local branch.
We got it as they guarunteed replacement if anything went wrong, including dropping it or spilling beer on it.
the phone bust, and they did nothing. they sent us to motorola. they were useless too, because they said that the dixons care would sort it out.
dixons are nothing more than school dropout plebs with no experience behind a counter. they have no training, no knowledge of their products or services, and the only reason that people buy from them is because they can't be bothered to go to a real shop.
I apologise to any dixons employees here, but thats how it is at our local branch.
OK. What is the best / worst piece of advice you have received from a computer/games store ?
Keeping customers happy should be their priority but it is often not.
I will start by giving an example of excellent advice from a place where you would least expect it. PC WORLD !!
Upon buying a cheap Advent PC, I found out that the modem was faulty. Upon returning to the store a few days later, the technician told me that they could fix the modem in a day. But, he advised me to go to the customer service and demand a replacement which I was entitled to do so within 30 days. He said that my computer was no longer available and they would have to give me the next one up which was faster with a better graphics card, WHICH THEY DID ! Now that is advice !
What is the best or worst advice you have received ?
Keeping customers happy should be their priority but it is often not.
I will start by giving an example of excellent advice from a place where you would least expect it. PC WORLD !!
Upon buying a cheap Advent PC, I found out that the modem was faulty. Upon returning to the store a few days later, the technician told me that they could fix the modem in a day. But, he advised me to go to the customer service and demand a replacement which I was entitled to do so within 30 days. He said that my computer was no longer available and they would have to give me the next one up which was faster with a better graphics card, WHICH THEY DID ! Now that is advice !
What is the best or worst advice you have received ?