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"Help! website upload error :("

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Tue 02/03/10 at 19:52
Regular
Posts: 1
Hi,

Spent time creating my own website in Dreamweaver CS4, all done and happy with it.

Then went to see about uploading onto the web (this is my first website/upload )

Followed the Freeola guide: Freeola guide

But getting an error: 'the remote host cannot be found'

Can anyone please help? :(

jules
Wed 03/03/10 at 09:18
Staff
"Look! There's a..."
Posts: 430
The remote host cannot be found message is normally associated with either the remote host (or FTP host), having been specified incorrectly or that the FTP client cannot access the internet for some reason.

If you log in to your MyFreeola account and select VIP Web hosting from the left navigation, and then the Go To Settings button shown on the resulting page you will be shown the FTP details.

The host name you enter should match what is shown under 'FTP server address' - it will take the form of vip##.freeola.net - you will need to replace the two ## with the number of the VIP server shown in your account.

If you are still having problems I'd suggest sending us a support ticket containing the FTP details you are using so we can advise you further.
Tue 02/03/10 at 19:52
Regular
Posts: 1
Hi,

Spent time creating my own website in Dreamweaver CS4, all done and happy with it.

Then went to see about uploading onto the web (this is my first website/upload )

Followed the Freeola guide: Freeola guide

But getting an error: 'the remote host cannot be found'

Can anyone please help? :(

jules

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