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"FAO Eccles"

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Tue 09/02/10 at 13:22
Regular
Posts: 595
Hi,

Would you please be kind enough to adopt my ticket 157499.

It's only a 30 second job, but your colleage GB appears to be having a bad hair week with his lack of 'award winning support'



Many thanks,

Neil
Tue 09/02/10 at 16:02
Staff Moderator
"Freeola Ltd"
Posts: 3,299
I think it was dealt with in the last reply. Either way glad to hear it's sorted again.
Tue 09/02/10 at 15:53
Regular
Posts: 595
This ticket has now been actioned. Thankyou to whomever did it.

You may now close the call.

N.
Tue 09/02/10 at 14:27
Staff Moderator
"Freeola Ltd"
Posts: 3,299
My comment did say may...

Eccles is not part of the support team and provides help where he can in his own time. He may not pick up these where it is requested, even though he has done in the past.

It's not me being difficult, just "pre-informing" if you do not get a reply anytime soon.
Tue 09/02/10 at 14:17
Moderator
"Are you sure?"
Posts: 5,000
Warhunt wrote:
> Eccles is part of the technical team here and may not be able to
> pick up tickets on individual request. This being said I'm sure
> he will if he can.

???
I can find plenty of occurrences on the forum where he has - so unless you've very recently changed something, it looks like he can?






[s]Hmmm...[/s]
Tue 09/02/10 at 14:01
Staff Moderator
"Freeola Ltd"
Posts: 3,299
Eccles is part of the technical team here and may not be able to pick up tickets on individual request. This being said I'm sure he will if he can.

As for your comment on the poor service, I would reconsider. I have checked the ticket over and my colleague is advising you as he has been informed by a senior member of our team. He has also offered to do as you asked.
Tue 09/02/10 at 13:22
Regular
Posts: 595
Hi,

Would you please be kind enough to adopt my ticket 157499.

It's only a 30 second job, but your colleage GB appears to be having a bad hair week with his lack of 'award winning support'



Many thanks,

Neil

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