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Do the telecomms companies here in the UK have any idea what they're doing?
A friend at work accesses the net through Demon. He has the BT Home Highway package - ISDN. He wants ADSL, so he checked on the Demon site, and after entering his postcode (which is supposedly linked to BT's database), he was told that he could have ADSL. "Great!" he thought.
Except when actually called BT to arrange installation, they asked him for his address, then told him it wasn't currently available from his exchange.
Now, where I live, we've had cable TV for over 15 years, since Sky was just a single channel which played mostly music and had Pat Sharp as a regular presenter! Our cable company has had several buy-outs and name-changes, and we're now under NTL - have been for a couple of years or so.
We've recently been upgraded to digital cable, and it's only through my own investigation that I found out we also have access to 512K broadband in our area.
Everything's been arranged, and they're coming to install my connection on Tuesday 31st July. The thing is, if I enter my postcode on the NTL web site, it tells me that I don't currently live in an NTL cabled area!
That's two large, major telecomms companies who don't seem to have a clue about their own bloody coverage!
Somehow I'm not surprised that broadband is taking so long to take off in this country!
Anyone else had similar experiences, either with these or other companies?
> You know you're right when FM agrees with you. :-)
I'm tempted to disagree with that just for the fun of it.
:-)
We shall see - if it doesn't work, they can come and sort it! :-)
It's just a case of one database not being updated as quickly as another, resulting in inaccurate information, which leaves customers with the impression that these large companies haven't a clue what they are doing.
Which, in essence, is totally correct.
Do the telecomms companies here in the UK have any idea what they're doing?
A friend at work accesses the net through Demon. He has the BT Home Highway package - ISDN. He wants ADSL, so he checked on the Demon site, and after entering his postcode (which is supposedly linked to BT's database), he was told that he could have ADSL. "Great!" he thought.
Except when actually called BT to arrange installation, they asked him for his address, then told him it wasn't currently available from his exchange.
Now, where I live, we've had cable TV for over 15 years, since Sky was just a single channel which played mostly music and had Pat Sharp as a regular presenter! Our cable company has had several buy-outs and name-changes, and we're now under NTL - have been for a couple of years or so.
We've recently been upgraded to digital cable, and it's only through my own investigation that I found out we also have access to 512K broadband in our area.
Everything's been arranged, and they're coming to install my connection on Tuesday 31st July. The thing is, if I enter my postcode on the NTL web site, it tells me that I don't currently live in an NTL cabled area!
That's two large, major telecomms companies who don't seem to have a clue about their own bloody coverage!
Somehow I'm not surprised that broadband is taking so long to take off in this country!
Anyone else had similar experiences, either with these or other companies?