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Hi,
Webserver 2 - Standard Hosting is currently unavailable to HTTP (FTP still working)...
Thanks in advance,
Webserver 2 - Standard Hosting is currently unavailable to HTTP (FTP still working)...
Thanks in advance,
[s]Hmmm...[/s] Page:
Hmmm... wrote:
> ncrs wrote:
> I've taken down a user on the server that I believe was causing
> the problems, so touch wood, the server should now be sorted.
>
> Without giving too much away(!) can you say what 1 user can do to
> cause such an outage? I can understand users creating performance
> problems but this was much worse.
>
I believe that ultimately this was just a performance problem, due to a unsecure user script however I'd rather not give people ideas, as its a problem that can't really be locked down without removing a lot of functionality from scripts on the server.
Suffice to say that I had suspended the account in question previously (a long time ago) for similar issues, and the website concerned will not be returning again.
> ncrs wrote:
> I've taken down a user on the server that I believe was causing
> the problems, so touch wood, the server should now be sorted.
>
> Without giving too much away(!) can you say what 1 user can do to
> cause such an outage? I can understand users creating performance
> problems but this was much worse.
>
[s]Hmmm...[/s]I believe that ultimately this was just a performance problem, due to a unsecure user script however I'd rather not give people ideas, as its a problem that can't really be locked down without removing a lot of functionality from scripts on the server.
Suffice to say that I had suspended the account in question previously (a long time ago) for similar issues, and the website concerned will not be returning again.
ncrs wrote:
> I've taken down a user on the server that I believe was causing
> the problems, so touch wood, the server should now be sorted.
Without giving too much away(!) can you say what 1 user can do to cause such an outage? I can understand users creating performance problems but this was much worse.
> I've taken down a user on the server that I believe was causing
> the problems, so touch wood, the server should now be sorted.
Without giving too much away(!) can you say what 1 user can do to cause such an outage? I can understand users creating performance problems but this was much worse.
[s]Hmmm...[/s]
I've taken down a user on the server that I believe was causing the problems, so touch wood, the server should now be sorted.
If a fault was appearing previously in the 'Closed/Resolved' list but somebody opened it again, editing it to an ongoing issue, this would update it from an archived fault to a live one and removing it from said list.
I agree this list can be useful for the customers that check that page, which is why we have that section on there.
I agree this list can be useful for the customers that check that page, which is why we have that section on there.
Normally you leave the 'closed/resolved' issues on the Status page for a day or so, so that people can see a log of recent outages/issues.
This can be useful for customers.
This can be useful for customers.
[s]Hmmm...[/s] 
Yes, it was resolved but then it got ill again.
Yep - also noticed you deleted the entry from the status page???
[s]Hmmm...[/s]
It's being looked into. I guess no one noticed it had a problem last night even though I updated the status page at 12am:)
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