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"Domain Hosting"

I have several domain names all hosted on Freeola. Recently while I was re thinking my web sites I had them pointing to another web site hosted on freeola. So today the time came to put these domains back to their original web space! all went well I started at 7AM and it said allow 20 minutes! well 3 phone calls later and all I can acheive is freeolas own error 404 page! very frustrating.

Now 9.45PM forgot to add that :-)

Kev

ok

Sorted thanks :-)

Just called the call centre and a man that i spoke with has done some tweeking and it may resolve today or tomorrow.

Cheers
Kev

I've just checked out two of your three sites, two of them are working from this end (perhaps trying to clear your cache if you've not already), however one of them is just coming up as not registered when I check out the WHOIS for it. Weird.

And thank you, merry Christmas to you too!

Well it makes sense what you say, but its Sunday afternoon and two of them still aint working, however its Sunday and tomorrow is another day :-) am sure they will be up and running tomorrow, its not like am losing £millions waiting on them lol

Merry Xmas to all Freeola Staff by the way Ho Ho Ho.

Kev

Good Afternoon!

When you change web space, the time this takes to resolve is entirely upon which server you happen to be on at the time.

If for example, your user name (sr0 number) ends in a 4, this represents which server your space is currently being hosted on. If you move your site to another user name that also ends on a 4, this will probably only take around 20 minutes.

When you move your site onto a different server e.g. 7, this can take around 24 hours to update, due to the DNS having to resolve and update between the two servers.

So really it can take between 20 mintutes and 24 hours.

Hope this helps.

I didn't think that Freeola actually did any DNS changes when you changed which web space a URL pointed to, but rather just changed the internal system pointers (hence the 20 mins and not 24 hour note)? As I thought any domain name hosted at Freeola pointed to a single DNS address, and Freeola did all the work from that point on.

Maybe I'm wrong!

Hi
Yes I have uploaded the index pages but they are meant to be pointing to another web folder (domain) that is now working but I still have two that are not working.

I Know that it can take more than 20 mins as I have been at this for many years now, and understand about the 24 hr rule, but why do freeola say 20mins when in fact its more often than not more than 20 mins? its my gripe for the weekend, am sure the other two will change but its really frustrating

Kev

Even though you see a message saying "wait at least 20 mins" it can take some hours (sometimes up to 24) for the DNS changes to filter through.

Are things working this morning?
(I'm also assuming you've uploaded an index page correctly, else you will still get a 404!)

I have several domain names all hosted on Freeola. Recently while I was re thinking my web sites I had them pointing to another web site hosted on freeola. So today the time came to put these domains back to their original web space! all went well I started at 7AM and it said allow 20 minutes! well 3 phone calls later and all I can acheive is freeolas own error 404 page! very frustrating.

Now 9.45PM forgot to add that :-)

Kev