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A call taken by a computer assistance agent. I don't think it warranted a firing.
*************
Operator: Ridge Hall, computer assistance; may I help you?
Caller: Yes, well, I'm having trouble with WordPerfect.
Operator: What sort of trouble?
Caller: Well, I was just typing along, and all of a sudden the words went away.
Operator: Went away?
Caller: They disappeared.
Operator: Hmm. So what does your screen look like now?
Caller: Nothing.
Operator: Nothing?
Caller: It's blank; it won't accept anything when I type.
Operator: Are you still in WordPerfect, or did you get out?
Caller: How do I tell?
Operator: Can you see the C: prompt on the screen?
Caller: What's a sea-prompt?
Operator: Never mind, can you move your cursor around the screen?
Caller: There isn't any cursor: I told you, it won't accept anything I type.
Operator: Does your monitor have a power indicator?
Caller: What's a monitor?
Operator: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?
Caller: I don't know.
Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?
Caller: Yes, I think so.
Operator: Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: Yes, it is.
Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?
Caller: No.
Operator: Well, there are. I need you to look back there again and find the other cable.
Caller: Okay, here it is.
Operator: Follow it for me, and tell me if it's plugged securely into the back of your computer.
Caller: I can't reach.
Operator: Uh huh. Well, can you see if it is?
Caller: No.
Operator: Even if you maybe put your knee on something and lean way over??"
Caller: Oh, it's not because I don't have the right angle - it's because it's dark.
Operator: Dark?
Caller: Yes - the office light is off, and the only light I have is coming in from the window.
Operator: Well, turn on the office light then.
Caller: I can't.
Operator: No? Why not?
Caller: Because there's a power failure.
Operator: A power...................................... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?
Caller: Well, yes, I keep them in the closet.
Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.
Caller: Really? Is it that bad?
Operator: Yes, I'm afraid it is.
Caller: Well, all right then, I suppose. What do I tell them?
Operator: Tell them you're too fooking stupid to own a computer!
*****************
Well it made me chuckle.
*************
Operator: Ridge Hall, computer assistance; may I help you?
Caller: Yes, well, I'm having trouble with WordPerfect.
Operator: What sort of trouble?
Caller: Well, I was just typing along, and all of a sudden the words went away.
Operator: Went away?
Caller: They disappeared.
Operator: Hmm. So what does your screen look like now?
Caller: Nothing.
Operator: Nothing?
Caller: It's blank; it won't accept anything when I type.
Operator: Are you still in WordPerfect, or did you get out?
Caller: How do I tell?
Operator: Can you see the C: prompt on the screen?
Caller: What's a sea-prompt?
Operator: Never mind, can you move your cursor around the screen?
Caller: There isn't any cursor: I told you, it won't accept anything I type.
Operator: Does your monitor have a power indicator?
Caller: What's a monitor?
Operator: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?
Caller: I don't know.
Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?
Caller: Yes, I think so.
Operator: Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: Yes, it is.
Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?
Caller: No.
Operator: Well, there are. I need you to look back there again and find the other cable.
Caller: Okay, here it is.
Operator: Follow it for me, and tell me if it's plugged securely into the back of your computer.
Caller: I can't reach.
Operator: Uh huh. Well, can you see if it is?
Caller: No.
Operator: Even if you maybe put your knee on something and lean way over??"
Caller: Oh, it's not because I don't have the right angle - it's because it's dark.
Operator: Dark?
Caller: Yes - the office light is off, and the only light I have is coming in from the window.
Operator: Well, turn on the office light then.
Caller: I can't.
Operator: No? Why not?
Caller: Because there's a power failure.
Operator: A power...................................... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?
Caller: Well, yes, I keep them in the closet.
Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.
Caller: Really? Is it that bad?
Operator: Yes, I'm afraid it is.
Caller: Well, all right then, I suppose. What do I tell them?
Operator: Tell them you're too fooking stupid to own a computer!
*****************
Well it made me chuckle.
Far more amusing :
[URL]http://www.kontraband.com/show/show.asp?ID=2619&CAT=anims&NSFW=0&rtn=search-2619&Keywords=technical%20support[/URL]
"Have you tried kicking it? ..... ah, that's why it doesn't work then"
[URL]http://www.kontraband.com/show/show.asp?ID=2619&CAT=anims&NSFW=0&rtn=search-2619&Keywords=technical%20support[/URL]
"Have you tried kicking it? ..... ah, that's why it doesn't work then"
He deserved a medal rather than a firing!
I used to work in an IT call centre. One day I got a call from a gentleman I knew had the same condition as Stephen Hawkings, poor bloke, he was very distressed. He was having trouble with his computer, so I asked him to Ctrl Alt Del, but obviously his condition prohibited him from doing so (his fingers were mingers). So I asked him what he could do, and it turned out he had basic control over log-in functions, as well as a speech recognition box attached to his wheelchair to 'type' up the work he was doing.
To cut a long story short, I asked him to "exit Windows", and he launched himself from the eigth floor into the car park below.
To cut a long story short, I asked him to "exit Windows", and he launched himself from the eigth floor into the car park below.
these are the stories that make your life just that little bit better once you've read it.
It is funny.
What other ones do you have.
It is funny.
What other ones do you have.
So I should post more then?
I die inside a little every time I read some crap that always says, "This was a real message recorded by a real operator from a real caller!!!"
A call taken by a computer assistance agent. I don't think it warranted a firing.
*************
Operator: Ridge Hall, computer assistance; may I help you?
Caller: Yes, well, I'm having trouble with WordPerfect.
Operator: What sort of trouble?
Caller: Well, I was just typing along, and all of a sudden the words went away.
Operator: Went away?
Caller: They disappeared.
Operator: Hmm. So what does your screen look like now?
Caller: Nothing.
Operator: Nothing?
Caller: It's blank; it won't accept anything when I type.
Operator: Are you still in WordPerfect, or did you get out?
Caller: How do I tell?
Operator: Can you see the C: prompt on the screen?
Caller: What's a sea-prompt?
Operator: Never mind, can you move your cursor around the screen?
Caller: There isn't any cursor: I told you, it won't accept anything I type.
Operator: Does your monitor have a power indicator?
Caller: What's a monitor?
Operator: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?
Caller: I don't know.
Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?
Caller: Yes, I think so.
Operator: Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: Yes, it is.
Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?
Caller: No.
Operator: Well, there are. I need you to look back there again and find the other cable.
Caller: Okay, here it is.
Operator: Follow it for me, and tell me if it's plugged securely into the back of your computer.
Caller: I can't reach.
Operator: Uh huh. Well, can you see if it is?
Caller: No.
Operator: Even if you maybe put your knee on something and lean way over??"
Caller: Oh, it's not because I don't have the right angle - it's because it's dark.
Operator: Dark?
Caller: Yes - the office light is off, and the only light I have is coming in from the window.
Operator: Well, turn on the office light then.
Caller: I can't.
Operator: No? Why not?
Caller: Because there's a power failure.
Operator: A power...................................... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?
Caller: Well, yes, I keep them in the closet.
Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.
Caller: Really? Is it that bad?
Operator: Yes, I'm afraid it is.
Caller: Well, all right then, I suppose. What do I tell them?
Operator: Tell them you're too fooking stupid to own a computer!
*****************
Well it made me chuckle.
*************
Operator: Ridge Hall, computer assistance; may I help you?
Caller: Yes, well, I'm having trouble with WordPerfect.
Operator: What sort of trouble?
Caller: Well, I was just typing along, and all of a sudden the words went away.
Operator: Went away?
Caller: They disappeared.
Operator: Hmm. So what does your screen look like now?
Caller: Nothing.
Operator: Nothing?
Caller: It's blank; it won't accept anything when I type.
Operator: Are you still in WordPerfect, or did you get out?
Caller: How do I tell?
Operator: Can you see the C: prompt on the screen?
Caller: What's a sea-prompt?
Operator: Never mind, can you move your cursor around the screen?
Caller: There isn't any cursor: I told you, it won't accept anything I type.
Operator: Does your monitor have a power indicator?
Caller: What's a monitor?
Operator: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?
Caller: I don't know.
Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?
Caller: Yes, I think so.
Operator: Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: Yes, it is.
Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?
Caller: No.
Operator: Well, there are. I need you to look back there again and find the other cable.
Caller: Okay, here it is.
Operator: Follow it for me, and tell me if it's plugged securely into the back of your computer.
Caller: I can't reach.
Operator: Uh huh. Well, can you see if it is?
Caller: No.
Operator: Even if you maybe put your knee on something and lean way over??"
Caller: Oh, it's not because I don't have the right angle - it's because it's dark.
Operator: Dark?
Caller: Yes - the office light is off, and the only light I have is coming in from the window.
Operator: Well, turn on the office light then.
Caller: I can't.
Operator: No? Why not?
Caller: Because there's a power failure.
Operator: A power...................................... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?
Caller: Well, yes, I keep them in the closet.
Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.
Caller: Really? Is it that bad?
Operator: Yes, I'm afraid it is.
Caller: Well, all right then, I suppose. What do I tell them?
Operator: Tell them you're too fooking stupid to own a computer!
*****************
Well it made me chuckle.