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There were no kombi trucks so he puts me on a forklift which I have never drove before, and is totally different that what I have driven. I told him that I didn't know how to drive this one, in which he said he'll show me.
He was showing me what buttons was what and then he come to the forward and reverse buttons. My foot was on the pedal and when he showed me rreverse and pulled the handle down, not knowing my foot was on the pedal. The forklift when full speed backwards and straight through the wall. Didn't have time to press the brake as didn't know where it was, as it was in a different place to the one what I had driven before.
> How very Frank Spencer. I can just imagine him popping his head up
> from all the rubnle & dust and saying "Oh Betty" to
> canned laughter!
Heh heh, yeah...
If the guy wasn't a qualified instructor, he had no business telling you how to operate the truck.
> Does it make any difference if it's an agency?
On the tribunal part - yes.
But you can still complain.
I'd go to your local citizens advice bureau and ask them about it, because what he did was off the scale on basic textbook rules.
EDIT: It's just like asking someone to get into a delivery van and drive it without a licence, or any experience of driving!
Don't worry, though - you weren't the first, and you won't be the last.
I got qualified on Reach and Counterbalance trucks last year. At the place I was doing the training, they had a MONSTER off-road telescopic truck, and one of the instructors was telling us how someone had put that through the wall the previous year... and you could see where it had been rebuilt!
Another instructor was telling me how he himself had once done something similar, despite being well qualified.
Just, er, don't put it on your CV! ;-)