Viewing Thread:
"Ebay problem"

If I pay someone via Paypal through Ebay, and they dont send the item, is there anyway I can get the money back?

Thanks

Rather than saying what you could've done I'll say what you should do;

Basically, eBay have these complaint systems that can be filed in the same way as a non-payer.

As you payed through Paypal the money is in a freeze, between you and the seller. Contact eBay instead of the seller via e-mail or sift through the links of 'file a complaint'

You can also check out the feedback forum and post questions to other eBay users about what you should do

Anyway, providing you contact eBay and report it they can follow it up and if the person still hasn't sent it they can give you your money back.

Wait a few days, the person might not be responding because they're away. If they sent you an invoice and were keen to talk to you before you payed, now cutting you off, they're a fraud

In future, always check the feedback

Tomm wrote:
> But with a mentality like that, how are the good new sellers meant to
> get off the ground. We all had 0 feedback at one point...

I couldn't care less to be honest. I'm not willing to take that risk on such a website. Obviously not everyone will have the same view as me, so new sellers will still make sales, and good luck to them - I'll stick to tried, tested and trusted sellers thanks.

Bullett wrote:
> I avoid low-feedback sellers too, you never know what they're like.
> With high rated people, you can at least see what their service is
> like.

But with a mentality like that, how are the good new sellers meant to get off the ground. We all had 0 feedback at one point...

The buyer protection is a joke, 4 months it took to get my money back (less the daylight robbery that is the £15 fee).

ALWAYS read the feedback comments to gauge what the problems were.
Fair enough, it was your uncle, but you should always remember that tip.

I avoid low-feedback sellers too, you never know what they're like. With high rated people, you can at least see what their service is like.

Yeh, thats whats worrying me, the seller has only sold 3 items and 1 of them got negative feedback. If I knew I wouldn't have bought it but it was my Uncle who wanted the item and he was the one who bidded not knowing that the seller has pretty bad feedback.

I've e-mailed the seller and i'll wait for a reply but if he doesn't reply i'll contact Paypal.

If its for an item over £15 you can fill out a fraudulant form for them if they don't send. However, check their feedback score, if it's positive there a good trader.

Paypal buyer protection. Look into it.

If I pay someone via Paypal through Ebay, and they dont send the item, is there anyway I can get the money back?

Thanks