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> I *think* that *legally* the dealer is responsible - your
> contract of sale was with them and not with the manufacturer.
That's pretty much what I thought. Maybe I should look into it a bit further.
> I'm in the process of returning a
> 30Gb Seagate drive to Holland in order to get a
> replacement; the place I bought it from says that
> I need to deal with Seagate direct!
I *think* that *legally* the dealer is responsible - your contract of sale was with them and not with the manufacturer. I had repeated problems with an internal 1Gb Iomega Jaz drive. The dealer wanted me to deal with Iomega direct in Eire, which I wasn't prepared to do. I ended up sending letters to the managing director of the supplier (a big, well known UK company) and finally they sent me a replacement.
Chris.
I'm in the process of returning a 30Gb Seagate drive to Holland in order to get a replacement; the place I bought it from says that I need to deal with Seagate direct!
Can anyone at SR tell me... if I buy a MAXX PC with an extra 40Gb drive, and it fails in the warranty period, do I have to return it to you, or Seagate in Holland?!