Viewing Thread:
"Service Pack 2 troubles."

Thought I'd set up a little Service Pack 2 troubles thread, so that we can all place our problems in one place, and hopefully enable people to find a solution quicker.

Problem 1 + solution

I downloaded and installed service pack 2 yesterday; all went well until it had all been installed. Now the system hangs when I start-up (no icons are clickable and hovering the mouse over the task bar shows the egg timer), and on some occasions the screen will be covered in colourful dots.

The problem seems to be with a file called 'drwtsn32.exe', which can be found in the 'Processes' panel when you hit Ctrl, Alt & Delete. Ending this process seems to get rid of the hick-up and enable to computer to run as normal. Clicking on 'Start' then 'Run' and entering 'drwtsn32' enables the program to start running again without any problems.

Problem 2 + solution

The new Windows security centre reports that my virus protection and firewall are not enabled. It states that Norton reports that it is installed but its status is unknown. I have both the Firewall and Antivirus turned on and working, but the Security Centre fails to acknowledge this.

[URL]http://www.symantec.com/techsupp/sp2/faq.html[/URL] and you'll see that Norton's software is designed not to let other software tamper with it.

I'll rephrase my question - what does the network SP edition offer in addition to the smaller home SP?

be§§ant™ wrote:

> I'm just wondering if windows will completly eliminate outside
> firewalls and anti-vurises running on xp. After giving them away
> FREE.

I really doubt that. MS are having troubles keeping up with patches for their progs, let alone frequent virus sig updates.

Anyone having bother installing sp2?

I've tried quite a few times and it always fails. Have tried from the site and also through the automatic updates.

Running a laptop with WindowsXp, can't think why it would keep failing.

When i downloaded SP2 i was told "unknown error, installation failed", i was busy doing something else at the time, and around 20 seconds later i got another alert saying installation complete... haven't got a clue why that happend.

AliBoy wrote:
> Anyone having bother installing sp2?

What happens?

What does it fail on? Any error messages?

gamesfreak wrote:

> What happens?
>
> What does it fail on? Any error messages?


It looks for available updates and tells us that SP2 is there to download. I click install and then accept to the agreement. I then get the pop up window saying that its installing. The green bar gets about a third up (not at the install stage - just the inital set up part) then it says failed.

Error Code: 8007F0CC

Seems it has something to do with editing the boot screens using style XP. Something which has been annoying me for sometime.

Will need to fix that first I guess.

I got SP2 from download.com

[URL]http://www.download.com/Windows-XP-Service-Pack-2/3000-2098-10308947.html?tag=lst-0-3[/URL]

It's the whole standalone exe, so you just have to run it.

It's 266mb or so, but it's nice being able to get it from a place other then the Microsoft :-)

AliBoy wrote:
> Seems it has something to do with editing the boot screens using style
> XP. Something which has been annoying me for sometime.
>
> Will need to fix that first I guess.

Ah yes, things like styleXP probably screw with what SP2 is trying to change?

I'm not sure, just remove/turn off style XP whilst you are installing SP2.

Had to edit the boot.ini file to remove the multiple boot screens and the extra part that style xp added onto them.

Hopefully it will work now.