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Sat 11/04/15 at 08:50
Regular
"I like turtles"
Posts: 5,368
I notice Freeola now have a slighter cheaper connection available than the one I am currently on. Is it easy/worth me swapping my connections over to this? (our family has 3 in total and across them it would seem to be a worthwhile saving). I'm just a little bit wary of doing anything with my home connection as I've had issues with it in the past (that strangely seemed to rectify themselves). Its been well behaved for a while now & I don't want to upset it!
Sat 11/04/15 at 08:50
Regular
"I like turtles"
Posts: 5,368
I notice Freeola now have a slighter cheaper connection available than the one I am currently on. Is it easy/worth me swapping my connections over to this? (our family has 3 in total and across them it would seem to be a worthwhile saving). I'm just a little bit wary of doing anything with my home connection as I've had issues with it in the past (that strangely seemed to rectify themselves). Its been well behaved for a while now & I don't want to upset it!
Sat 11/04/15 at 14:03
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Whether it's worth it is up to you really. At the moment you won't be able to switch due to some technical issues. If you do decide to regrade then we handle the move over as going to the unlimited tariff uses a different network. We hope to have everything up and running early next week so you'll be able to check the tariffs available to you from within your myfreeola account then. We've put a note up on our network status page and will close it when everything is resolved.
Sun 12/04/15 at 08:43
Regular
"I like turtles"
Posts: 5,368
Cheers, will take a look next week. Will this different network give me the same quality connection I have at the moment then?
Sun 12/04/15 at 10:40
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Should do. It's still ADSL2+. You'll just have to update the username and password in your router.
Mon 13/04/15 at 13:51
Moderator
"possibly impossible"
Posts: 24,985
Now if you could only do this on Fibre.... :)
Mon 13/04/15 at 13:57
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
We're trying! Come on BTW enough of the 12 month contracts!
Tue 14/04/15 at 17:20
Moderator
"Are you sure?"
Posts: 5,000
Eccles wrote:
We've put a note up on our network status page and will close it when everything is resolved.


I'm hoping to sign up a new Freeola ADSL customer when I visit them this Friday (using the new unlimited package) and possibly another next Tuesday :¬) Wish I was on commission!

Any idea if the outstanding issues will be resolved by Friday?

Thanks,
[s]Hmmm...[/s]
Tue 14/04/15 at 19:02
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
I'm hoping so!
Tue 14/04/15 at 19:08
Moderator
"Are you sure?"
Posts: 5,000
OK thanks - I'll await further updates.
[s]Hmmm...[/s]
Tue 14/04/15 at 20:21
Regular
"Feather edged ..."
Posts: 8,536
Hmmm... wrote:
OK thanks - I'll await further updates.

Does this mean I can change and pay less for my existing connection?

Not that I'm that bothered as it's always been there and never a problem as I've never had a need to check 'usage'

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