GetDotted Domains

Viewing Thread:
"Freeola email 'housekeeping'"

The "Freeola Customer Forum" forum, which includes Retro Game Reviews, has been archived and is now read-only. You cannot post here or create a new thread or review on this forum.

Mon 12/04/10 at 10:50
Moderator
"Are you sure?"
Posts: 5,000
I've been receiving a number of emails from Freeola regarding annual email housekeeping over the last few days.

I would like to make sure none of my accounts have missed the required confirmation.

The emails mention:
"If you don't wish to click the link above, you can log into your MyFreeola account at http://freeola.com/myfreeola-control-panel/, where you will be asked to confirm your forwarding."

I've looked a number of times and haven't been asked for this?
Am I missing something?

Thanks.
[s]Hmmm...[/s]
Tue 15/05/12 at 15:35
Staff Moderator
"Show Me Your Moves"
Posts: 2,255
Hmmm... wrote:
Hi Freeola,
I've just started to receive similar 'email housekeeping' emails as mentioned in this old post.

Again I've logged into MyFreeola as instructed but as before I'm not seeing any option to confirm my email forwarding?!

I obviously want to avoid what happened last time round so please advise what action I should take.

Thanks


Try again now.
Tue 15/05/12 at 15:47
Moderator
"Are you sure?"
Posts: 5,000
Butch wrote:
Try again now.

Thanks Butch,
I've just had the option to confirm over 100 accounts.

It's a shame the MyFreeola option can't come first and then only have emails generated for accounts that haven't been 'confirmed' a few days later - it would save lots of confusion/emails/phone calls at my end...


Thanks again,
[s]Hmmm...[/s]
Tue 15/05/12 at 16:12
Staff Moderator
"Freeola Ltd"
Posts: 3,299
Definitely a good suggestion, and one that I will pass on for you.
Tue 15/05/12 at 17:43
Moderator
"Are you sure?"
Posts: 5,000
Thanks Warhunt.


Warhunt wrote: on 26/05/2010
It must be frustrating for you Hmmm... and we can only apologise. But for future runs (which will hopefully be run on a more regular basis) we will be putting other precautions in as I said to make sure customers like yourselves are not effected in the way you have been.



Can you say what other precautions Freeola put in place?
[s]Hmmm...[/s]

Freeola & GetDotted are rated 5 Stars

Check out some of our customer reviews below:

I am delighted.
Brilliant! As usual the careful and intuitive production that Freeola puts into everything it sets out to do. I am delighted.
I've been with Freeola for 14 years...
I've been with Freeola for 14 years now, and in that time you have proven time and time again to be a top-ranking internet service provider and unbeatable hosting service. Thank you.
Anthony

View More Reviews

Need some help? Give us a call on 01376 55 60 60

Go to Support Centre
Feedback Close Feedback

It appears you are using an old browser, as such, some parts of the Freeola and Getdotted site will not work as intended. Using the latest version of your browser, or another browser such as Google Chrome, Mozilla Firefox, or Opera will provide a better, safer browsing experience for you.