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"Freeola Email Service"

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Wed 09/12/09 at 08:48
Moderator
"Are you sure?"
Posts: 5,000
Morning all.

I appreciate people will be busy this morning but it someone could provide a likely ETA for normal service it would be much appreciated - either on the Status page or here?

Thanks in advance.
NB. twitter.com/Freeola would work well for Service updates and if the outage was affecting your website you could still reach the world :¬)
[s]Hmmm...[/s]
Wed 09/12/09 at 16:48
Regular
"I'm Running Away"
Posts: 2
I would recommend using a fully fault tolerant system then.

Email always has been and always will be non guaranteed.

You have no one to blame if an email is not delivered. There are messaging solutions which do have guaranteed delivery. But they cost BIG bucks.

yeah its tough not having emails, but life moves on. Give the guys a break and let then do there best to get this sorted


World Air Group wrote:
> i currently have a helicopter in transit with a life threatening
> neo-natal transfer from opposite ends of the country, and our
> medical team are having to convey information via mobile phone!!
> not good a) when in the air and b) when theres equipment that can
> be interfered with such signals. all because of issues with
> email!!! LOL
>
> i certainly hope this never happens again. Again I am accountable
> to a hospital and also the childs parents!
Wed 09/12/09 at 16:48
Regular
Posts: 22
but its nice to see you have the time to spend here reading the posts every few minutes as a distraction from fixing the problem.
Wed 09/12/09 at 16:50
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
I'm sorry, people asked for updates so I provided them here.
Wed 09/12/09 at 16:52
Regular
Posts: 1,014
As I said I doubt its them that are fixing it it will be out of house probably not even in the same building as them

Digi

Optimus wrote:
> but its nice to see you have the time to spend here reading the
> posts every few minutes as a distraction from fixing the problem.
Wed 09/12/09 at 16:53
Regular
Posts: 22
Are you related to Eccles?
Wed 09/12/09 at 16:55
Regular
Posts: 19
theres a shorter phrase for that, its called "passing the buck". If my clients have a problem with my service I take full responsibility, done blame faceless figure.

Digitrader wrote:
> As I said I doubt its them that are fixing it it will be out of
> house probably not even in the same building as them
>
> Digi
>
> Optimus wrote:
> but its nice to see you have the time to spend here reading the
> posts every few minutes as a distraction from fixing the problem.
Wed 09/12/09 at 16:58
Regular
"I'm Running Away"
Posts: 2
Eccles,

Thanks for keeping us in the loop. I know from experience what its like trying to deal with a situation like this.

There's not a problem at the hosting site is there? I have just heard that UKHosts4U are down too
Wed 09/12/09 at 17:00
Regular
Posts: 1,014
When did they pass the buck? They have admitted there is a problem and they are trying to resolve it - what more can they do? and to the other forum question no am not related to Eccles as far as I know

Digi


diktat wrote:
> theres a shorter phrase for that, its called "passing the
> buck". If my clients have a problem with my service I take
> full responsibility, done blame faceless figure.
>
> Digitrader wrote:
> As I said I doubt its them that are fixing it it will be out of
> house probably not even in the same building as them
>
> Digi
>
> Optimus wrote:
> but its nice to see you have the time to spend here reading the
> posts every few minutes as a distraction from fixing the problem.
Wed 09/12/09 at 17:03
Regular
Posts: 1,014
Surely not another ISP having problems Oh no I dont beleive it :-) I was getting the feeling that only Freeola had problems - I hope those that moved away didnt go to this ISP or they will be right upset now lol

Digi

BlueFish1104 wrote:
> Eccles,
>
> Thanks for keeping us in the loop. I know from experience what
> its like trying to deal with a situation like this.
>
> There's not a problem at the hosting site is there? I have just
> heard that UKHosts4U are down too
Wed 09/12/09 at 17:05
Regular
"Gravity always wins"
Posts: 11
World air Group

I can't believe you are running a business where a patients life could be threatened by your ISP's email server?!!

Surely if your company is big enough to send 20 staff home, has helicopters flying around the country and is critical to a patients health you would have some back up system, contingency plan or if you have an IT background - set up your own mail server.

Do your patients know their lives depend on a hard disk?

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