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Hi Freeola,
Obviously I'm aware of the current email service status that you have posted.
One of my contacts has just let me know that when writing to me yesterday they initially received a warning message last night to say that the email was still waiting to be delivered after 4 hours - and no action was required.
Then this morning they had another message saying that the message could not be delivered!?
They re-sent their email again around 7.30am and it's recently arrived.
Thought it was worth a mention. Does that mean that some emails have been 'bounced'?
Obviously I'm aware of the current email service status that you have posted.
One of my contacts has just let me know that when writing to me yesterday they initially received a warning message last night to say that the email was still waiting to be delivered after 4 hours - and no action was required.
Then this morning they had another message saying that the message could not be delivered!?
They re-sent their email again around 7.30am and it's recently arrived.
Thought it was worth a mention. Does that mean that some emails have been 'bounced'?
[s]Hmmm...[/s] Page:
Hi Freeola,
Obviously I'm aware of the current email service status that you have posted.
One of my contacts has just let me know that when writing to me yesterday they initially received a warning message last night to say that the email was still waiting to be delivered after 4 hours - and no action was required.
Then this morning they had another message saying that the message could not be delivered!?
They re-sent their email again around 7.30am and it's recently arrived.
Thought it was worth a mention. Does that mean that some emails have been 'bounced'?
Obviously I'm aware of the current email service status that you have posted.
One of my contacts has just let me know that when writing to me yesterday they initially received a warning message last night to say that the email was still waiting to be delivered after 4 hours - and no action was required.
Then this morning they had another message saying that the message could not be delivered!?
They re-sent their email again around 7.30am and it's recently arrived.
Thought it was worth a mention. Does that mean that some emails have been 'bounced'?
[s]Hmmm...[/s] 
Whereas it is unlikely that the servers got so "queued up" that they became full, it is always possible.
We have had a few customers say that people attempting to send them emails were receiving some form of bounce back message on the rare occasion, however this was preventing them from sending emails to the address, not bouncing emails that had already been "sent".
We have had a few customers say that people attempting to send them emails were receiving some form of bounce back message on the rare occasion, however this was preventing them from sending emails to the address, not bouncing emails that had already been "sent".
Oh dear :¬(
(but thanks for the update)
Any estimate when normal service will be resumed?
(but thanks for the update)
Any estimate when normal service will be resumed?
[s]Hmmm...[/s]
Well the "issue" that was causing the slow down is technically resolved. However the queues are still causing multiple issues. At this point in time the majority of the servers have resumed full functionality.
could this be why my facebook mail from yesterday is arriving in dribs and drabs today? I was blaming facebook :-)
Digi
Digi
Short answer: yes
Long answer: Well this is also just "yes" :S
Long answer: Well this is also just "yes" :S
Just starting to get worried more emails have gone missing :¬(
I seem to be receiving messages for today but I'm getting caught out by missing emails from yesterday PM.
Could someone please explain or expand on the highlighted part of your Service message below?
Incoming Emails 21/10/09 4:55 PM: We believe that the issues causing mail to be delivered slowly, have now been resolved and our MX servers are now working correctly. Please note that it may take some time for all mail being queued for the server to finish delivery as this is dependent on the settings specified on the server used to send the mail. Please accept our apologies for this inconvenience.
I take it this isn't a customer setting? Are you saying some email servers are setup different than others?
Thanks in advance.
I seem to be receiving messages for today but I'm getting caught out by missing emails from yesterday PM.
Could someone please explain or expand on the highlighted part of your Service message below?
Incoming Emails 21/10/09 4:55 PM: We believe that the issues causing mail to be delivered slowly, have now been resolved and our MX servers are now working correctly. Please note that it may take some time for all mail being queued for the server to finish delivery as this is dependent on the settings specified on the server used to send the mail. Please accept our apologies for this inconvenience.
I take it this isn't a customer setting? Are you saying some email servers are setup different than others?
Thanks in advance.
[s]Hmmm...[/s]
am getting mail now from 2 days ago, so they are clearing very slowly Hmmm none missing so far but very late
Digi
Digi
To clarify Hmmm... no emails are stored or queued on our servers as such, they are stored on the sending server when it fails to communicate with ours.
Standard procedure for most servers are that they will try to communicate at increasing intervals.
First every minute, then every 2 then every 5 etc.
The delays lasted roughly 20 hours or so at which point some servers may have increased there "communication intervals" to large periods.
Generally most servers attempt regularly within the first few hours and less so after that point. Common server settings keep emails queued for 3-5 days with a maximum interval of 24 hours.
Standard procedure for most servers are that they will try to communicate at increasing intervals.
First every minute, then every 2 then every 5 etc.
The delays lasted roughly 20 hours or so at which point some servers may have increased there "communication intervals" to large periods.
Generally most servers attempt regularly within the first few hours and less so after that point. Common server settings keep emails queued for 3-5 days with a maximum interval of 24 hours.
Thanks for that.
[s]Hmmm...[/s] Page: