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"DSL modem hassles"

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Tue 10/08/04 at 19:30
Regular
"Twenty quid."
Posts: 11,452
I've just taken delivery of a D-Link DSL-300T ethernet modem to replace my Alcatel SpeedTouch 330 USB modem, but am having problems setting it up.

I've got all the settings I need (I use Pipex for ADSL) and I've configured the modem, but the ADSL light just doesn't light up and the modem's system log says "DSL carrier down". I've tried two different modem-to-ADSL cables and there's no mention of not being able to log in on Pipex's website. Unfortunately I've unplugged and packed away my USB modem so I can't try that at the moment.

My ethernet port is configured properly and, as I said, I can access the modem to configure it.

One thing: there an option to do tests on the modem - F4 Seg, F4 End, F5 Seg and F5 End ... what ever they mean - and they all fail.

Any ideas as to what I'm doing wrong?
There have been no replies to this thread yet.
Mon 20/09/04 at 13:39
Regular
"Twenty quid."
Posts: 11,452
Crikey - I didn't realise this topic was this old!

Anyway, DLink finally sent me a replacement which arrived today and is working perfectly.

Thanks for all your help and advice.

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