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"Webserver (standard hosting) maintenance issues..."

The Service Status page showed that webserver 4 was having some maintenance carried out yesterday.

I happened to notice some old CGI scripts I use failing this morning on a server 4 website.

Poking about I found that some file permissions have changed from 766 to 744.

This has happened on numerous server 4 sites.
After changing the file permission on the failing script everything is running again.

Freeola, thanks for posting this maintenance work. Without seeing that I would have been scratching my head for a lot longer!

Can you say what the maintenance was and if you will be doing it to all the other web servers in the future?

[s]Hmmm...[/s]

EDIT:
I thought this was worth a forum post rather than a support ticket as I'm all sorted and others may find it useful if they are affected :¬)

Server 2.

I've just found that a Tectite formmail script is currently failing:
"An error occurred while processing the form."

Hopefully this is just while you are performing 'maintenance' as I see the status page says this server is currently being worked on?

I know Freeola also like Tectite so hope this hasn't been broken...

Thanks.
[s]Hmmm...[/s]

EDIT: Raised Ticket 201747.

Hmmm... wrote:
Server 2.

I've just found that a Tectite formmail script is currently failing:
"An error occurred while processing the form."

Hopefully this is just while you are performing 'maintenance' as I see the status page says this server is currently being worked on?

I know Freeola also like Tectite so hope this hasn't been broken...

Thanks.
[s]Hmmm...[/s]

EDIT: Raised Ticket 201747.





To add to my woes...
Password protection using .htpasswd has stopped working on server 2 since the 'maintenance'.

I've updated my support ticket.
Am I just unlucky or are others seeing these problems?

Has the server 'path' been changed as part of this maintenance I'm wondering?

[s]Hmmm...[/s]

I've corrected the issues on your site. The "official" server path has not changed /freeola/users/0/0/sr010000 . However looks like some people have been using /freeola/users/weblinks/www.mywebsite.com
which has changed to be /freeola/users/0/weblinks/www.mywebsite.com

The sendmail issue appears to be that the new MTA does not like you supplying the -F flag. I've turned that off in your config, and I'll take a look at whether we can set a compatibility flag rather than erroring. Don't think its a common issue as I've been watching the errors on the MTA log and this one generates a very specific error.

Thanks.
Server 2 looks better.

**I've updated my local .htaccess files relating to .htpasswd -
if there have been any other permanent changes made at your end please let me know so I can update my backup files**


FYI Server 0 - .htpasswd also fails.
EDIT: Now working after changing 'path'.

I've just started using
<?echo $_SERVER['DOCUMENT_ROOT']; ?> where I can see the server path that I've been using for years has changed as you posted.
I would only have been using the 'weblinks' one from documentation here...
The above command shows the new format with the server number added:
/freeola/users/7/weblinks/www.mysite.co.uk

[s]Hmmm...[/s]

I've done a locate/grep/sed and updated the path on anyone using the "incorrect" path, so you should all be sorted.

ncrs wrote:
I've done a locate/grep/sed and updated the path on anyone using the "incorrect" path, so you should all be sorted.

That's good to get people up and running again but their local files will break things if they should need to re-FTP their files - just thinking out loud.

[s]Hmmm...[/s]

ncrs wrote:
The sendmail issue appears to be that the new MTA does not like you supplying the -F flag. I've turned that off in your config, and I'll take a look at whether we can set a compatibility flag rather than erroring. Don't think its a common issue as I've been watching the errors on the MTA log and this one generates a very specific error.


Hi Freeola,
Now things have settled down can you let me know if I need to amend any of my local files to reflect any changes you made?
See formmail quote above.

As mentioned earlier I've updated my .htaccess files relating to .htpasswd.

Thanks,
[s]Hmmm...[/s]

Were you still waiting for a response Hmmm... or has ncrs got back to via ticket etc?

If not I'll ask him tomorrow.

Hi Warhunt,
Yes, still waiting. Not urgent though.

Thanks.
[s]Hmmm...[/s]

Didn't get to see him today (accept walking in as he was off), so I'll grab him when I next get a chance.