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"Freeola FTTC (Fibre Broadband)"

Hi Freeola,
My knackered old BT Exchange is due to be upgraded this summer to support FTTC under the government BDUK project! :¬)

I've measured my line to the local cabinet and it's around 600m, so I should see around 35Mbps download (up from the current 6Mbps on my longish line).

Can you say when you will be documenting your FTTC offerings on your Broadband page?

In previous forum posts you didn't want to discuss pricing but as FTTC is getting more and more popular I'm hoping you will be publishing some official information soon?

There are lots of competitive packages available so I'm hoping you haven't published details yet as you are still investigating your options.

Thanks,
[s]Hmmm...[/s]

I think that the contract migration changes only apply to fttc connections that have gone past their initial 12 month period since activation.
At the moment migration costs are absorbed so this will probably continue, although I can't say for definite.

If you were already on fttc with us then a package change would probably be fine. It's the length of time you've had the connection, not the package.

Anyway, get in touch via the usual means and we'll be able to provide the necessary info.

Thanks again,
[s]Hmmm...[/s]

Ticket 197870 raised.

Eccles please take a look at my comments when you have a minute.
[s]Hmmm...[/s]

News just in...
FTTC is now showing available on my line - thanks to BDUK.


FTTC Range A (Clean) 44.6 / 9.2 -- Available
FTTC Range B (Impacted) 37.8 / 9.2 -- Available

I've updated my previous ticket asking for Freeola's current pricing :¬)


[s]Hmmm...[/s]

Ooh higher than you expected then. That will probably drop a bit as more lines are activated on the cabinet, until vectoring is in use.
Someone will answer your ticket shortly.

All ready to 'sign up' just waiting for a few queries to be sorted :¬)

[s]SPEEDY Hmmm...[/s]

Is FTTC available via Freeola at the moment? I'm just waiting for bt to take back over my line so I can place the order and come back to Freeola again. After a very bad customer relations issue with another supplier which has caused me to cancel my order with them.

Yes, ATM you have to contact Freeola for details.

[s]Hmmm...[/s]

Order placed! :¬)

#Evolution:
Freeola Dialup > Freeola ADSL > Freeola FTTCsoon


[s]Hmmm...[/s]

Writing via FTTC!!!

I've just been upgraded :¬)
Quick swap of my old faceplate filter (thanks ADSLNation for years of good service) to the Openreach supplied one - Kelly engineer then connected me up in the cabinet - all done in around 20mins.

Currently getting around 20Mbps down.

BTw checker results:

1. Best Effort Test:
Download Speed : 19.84 Mbps
2. Upstream Test:
Upload Speed : 4.98 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.

Nice speeds to what I've been used to (connect around 6Mb and see just under 5Mb - profile/overheads) but hoped to be in the 30s at my distance from the cabinet.

As the above results show I'm not able to see my IP Profile etc. so I'll look at this again tomorrow and hopefully more info will be available.

NB. I don't believe you get to see your line sync via this checker when on FTTC but in theory you can work it out by multiplying your IP Profile by 1.033 ;¬)

Still early days so I'll wait to see how things pan out.
I've got a spare ECI modem so guess I'll hack that so I can see the actual line stats - shame Openreach have locked them!


[s]Hmmm...[/s]