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As most BT customers will know by now (announced in September) BT are going to start charging for previously free services - 'Caller Display' and 'Answer 1571'.
They are going to charge £1.75 each per month - so an additional £42 per year!
It's a shame Freeola don't offer a phone service to go with their broadband as having a separate phone provider isn't so efficient.
I'm guessing many Freeola customers will be using BT for their line and phone service.
I've been with BT *forever* and for the first time am thinking of moving away.
Is anyone here using the Post Office?
Comparing them with BT they look a lot cheaper - unless I'm missing something???
Post Office:
Line rental: £12pm, Anytime calls: £5.75, free Caller Display and free Voice mail.
Total: £17.75
Anytime calls says it also includes UK mobiles at weekends.
Against BT's £15.99, £7, £1.75 + £1.75
Total: £26.49
I can opt in to a 12 month BT contract and get 'Caller Display' free for a year and buy an answer machine to avoid the other charges but I thought I would ask to see what others here do :¬)
They are going to charge £1.75 each per month - so an additional £42 per year!
It's a shame Freeola don't offer a phone service to go with their broadband as having a separate phone provider isn't so efficient.
I'm guessing many Freeola customers will be using BT for their line and phone service.
I've been with BT *forever* and for the first time am thinking of moving away.
Is anyone here using the Post Office?
Comparing them with BT they look a lot cheaper - unless I'm missing something???
Post Office:
Line rental: £12pm, Anytime calls: £5.75, free Caller Display and free Voice mail.
Total: £17.75
Anytime calls says it also includes UK mobiles at weekends.
Against BT's £15.99, £7, £1.75 + £1.75
Total: £26.49
I can opt in to a 12 month BT contract and get 'Caller Display' free for a year and buy an answer machine to avoid the other charges but I thought I would ask to see what others here do :¬)
[s]Hmmm...[/s] Page:
Think the only TT I'm going to bother with is held on an island in May/June time, nothing wrong with the speed there!
pete_21 wrote:
Think the only TT I'm going to bother with is held on an island in May/June time, nothing wrong with the speed there!
Probably more 'downtime' for some of them, though.
Think the only TT I'm going to bother with is held on an island in May/June time, nothing wrong with the speed there!
Probably more 'downtime' for some of them, though.
Eccles wrote:
Hmmm... we have looked into this and at the moment it's just not viable to offer a phone line service. It's something I have wanted and I had to do a bit of research with the latest BT price rise for my landline. In the end I just downgraded everything. Chose to skip the Post Office as I think they are SMPF over TT and they could not assure me that my broadband would not be messed up with the move, also check them out on the review sites.
I can always investigate some prices for you via our wholesalers if you want.
Update
I've just got my act together (at last) and started the switching process.
BT showed no interest in trying to keep me as a customer so their latest price increases have made me jump ship.
After MANY YEARS of having my phone service with BT I'm moving to Zen. They have assured me my Freeola broadband service won't be interrupted(!) as it's just a billing change and no use of LLU etc.
I've also bumped into another Freeola broadband customer who's happy with their mix of Freeola for BB and Zen for phone, which is good to hear.
If it should all go pear shape I'll let you know.
PS. It's a 1 month contract so if Freeola are able to start offering a similar service I can easily move :¬)
Hmmm... we have looked into this and at the moment it's just not viable to offer a phone line service. It's something I have wanted and I had to do a bit of research with the latest BT price rise for my landline. In the end I just downgraded everything. Chose to skip the Post Office as I think they are SMPF over TT and they could not assure me that my broadband would not be messed up with the move, also check them out on the review sites.
I can always investigate some prices for you via our wholesalers if you want.
Update
I've just got my act together (at last) and started the switching process.
BT showed no interest in trying to keep me as a customer so their latest price increases have made me jump ship.
After MANY YEARS of having my phone service with BT I'm moving to Zen. They have assured me my Freeola broadband service won't be interrupted(!) as it's just a billing change and no use of LLU etc.
I've also bumped into another Freeola broadband customer who's happy with their mix of Freeola for BB and Zen for phone, which is good to hear.
If it should all go pear shape I'll let you know.
[s]Hmmm...[/s]PS. It's a 1 month contract so if Freeola are able to start offering a similar service I can easily move :¬)
;)
Thanks for updating us Hmmm... I hope it goes well but let us know should it mess with the broadband.
Thanks for updating us Hmmm... I hope it goes well but let us know should it mess with the broadband.
Good luck with the move Hmmm... Hopefully it will all go smoothly.
I'm stuck with BT, isn't much option other than Sky. Since we don't use the home phone all that often I'm not too bothered.
I'm stuck with BT, isn't much option other than Sky. Since we don't use the home phone all that often I'm not too bothered.
pb wrote:
Good luck with the move Hmmm... Hopefully it will all go smoothly.
I'm stuck with BT, isn't much option other than Sky. Since we don't use the home phone all that often I'm not too bothered.
Don't forget as your line supports FTTC your don't have to use BT!
Their adverts do confuse a lot of people "Infinity only available from BT". Infinity is just their brand name for FTTC - you can have the same type of connection from lots of providers.
Re BT's new prices.
You can't avoid the hike in line rental as you are staying with them - but you will probably have been 'opted in' to the now paid for '1571 answer' and 'caller id'. £42 per year where it was previously free!
You can avoid one charge by signing up for another years' contract and getting 'caller id' free.
With Zen I will be paying £18.25 per month for my line rental and 5000 minutes with caller id. I've bought an answer machine to avoid paying for that service.
Only contacted them yesterday and have just received a letter in the post confirmed the direct debit etc. - what could go wrong? ;¬)
Good luck with the move Hmmm... Hopefully it will all go smoothly.
I'm stuck with BT, isn't much option other than Sky. Since we don't use the home phone all that often I'm not too bothered.
Don't forget as your line supports FTTC your don't have to use BT!
Their adverts do confuse a lot of people "Infinity only available from BT". Infinity is just their brand name for FTTC - you can have the same type of connection from lots of providers.
Re BT's new prices.
You can't avoid the hike in line rental as you are staying with them - but you will probably have been 'opted in' to the now paid for '1571 answer' and 'caller id'. £42 per year where it was previously free!
You can avoid one charge by signing up for another years' contract and getting 'caller id' free.
With Zen I will be paying £18.25 per month for my line rental and 5000 minutes with caller id. I've bought an answer machine to avoid paying for that service.
Only contacted them yesterday and have just received a letter in the post confirmed the direct debit etc. - what could go wrong? ;¬)
[s]Hmmm...[/s]
Depends on the area. FTTC here is just BT or Sky and that's it. BT worked out the best of the 2. It's that or go back to 1.3Mbps.
Hi pb,
That's not how it works?!
If your line has FTTC then your can use any ISP offering a FTTC service.
LLU services are dependant on the providers that have got their own equipment in local exchanges but FTTC is an Openreach product that is available to many ISPs.
Happy to be corrected... :¬)
That's not how it works?!
If your line has FTTC then your can use any ISP offering a FTTC service.
LLU services are dependant on the providers that have got their own equipment in local exchanges but FTTC is an Openreach product that is available to many ISPs.
Happy to be corrected... :¬)
[s]Hmmm...[/s]
Well it looks as though you are right again, but it certainly was just the two services back when I joined.
Eccles wrote:
;)
Thanks for updating us Hmmm... I hope it goes well but let us know should it mess with the broadband.
Just to say my phone successfully switched from BT to Zen this morning - and I'm still online :¬)
;)
Thanks for updating us Hmmm... I hope it goes well but let us know should it mess with the broadband.
Just to say my phone successfully switched from BT to Zen this morning - and I'm still online :¬)
[s]Hmmm...[/s] Page: