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As most BT customers will know by now (announced in September) BT are going to start charging for previously free services - 'Caller Display' and 'Answer 1571'.
They are going to charge £1.75 each per month - so an additional £42 per year!
It's a shame Freeola don't offer a phone service to go with their broadband as having a separate phone provider isn't so efficient.
I'm guessing many Freeola customers will be using BT for their line and phone service.
I've been with BT *forever* and for the first time am thinking of moving away.
Is anyone here using the Post Office?
Comparing them with BT they look a lot cheaper - unless I'm missing something???
Post Office:
Line rental: £12pm, Anytime calls: £5.75, free Caller Display and free Voice mail.
Total: £17.75
Anytime calls says it also includes UK mobiles at weekends.
Against BT's £15.99, £7, £1.75 + £1.75
Total: £26.49
I can opt in to a 12 month BT contract and get 'Caller Display' free for a year and buy an answer machine to avoid the other charges but I thought I would ask to see what others here do :¬)
They are going to charge £1.75 each per month - so an additional £42 per year!
It's a shame Freeola don't offer a phone service to go with their broadband as having a separate phone provider isn't so efficient.
I'm guessing many Freeola customers will be using BT for their line and phone service.
I've been with BT *forever* and for the first time am thinking of moving away.
Is anyone here using the Post Office?
Comparing them with BT they look a lot cheaper - unless I'm missing something???
Post Office:
Line rental: £12pm, Anytime calls: £5.75, free Caller Display and free Voice mail.
Total: £17.75
Anytime calls says it also includes UK mobiles at weekends.
Against BT's £15.99, £7, £1.75 + £1.75
Total: £26.49
I can opt in to a 12 month BT contract and get 'Caller Display' free for a year and buy an answer machine to avoid the other charges but I thought I would ask to see what others here do :¬)
[s]Hmmm...[/s] Page:
As most BT customers will know by now (announced in September) BT are going to start charging for previously free services - 'Caller Display' and 'Answer 1571'.
They are going to charge £1.75 each per month - so an additional £42 per year!
It's a shame Freeola don't offer a phone service to go with their broadband as having a separate phone provider isn't so efficient.
I'm guessing many Freeola customers will be using BT for their line and phone service.
I've been with BT *forever* and for the first time am thinking of moving away.
Is anyone here using the Post Office?
Comparing them with BT they look a lot cheaper - unless I'm missing something???
Post Office:
Line rental: £12pm, Anytime calls: £5.75, free Caller Display and free Voice mail.
Total: £17.75
Anytime calls says it also includes UK mobiles at weekends.
Against BT's £15.99, £7, £1.75 + £1.75
Total: £26.49
I can opt in to a 12 month BT contract and get 'Caller Display' free for a year and buy an answer machine to avoid the other charges but I thought I would ask to see what others here do :¬)
They are going to charge £1.75 each per month - so an additional £42 per year!
It's a shame Freeola don't offer a phone service to go with their broadband as having a separate phone provider isn't so efficient.
I'm guessing many Freeola customers will be using BT for their line and phone service.
I've been with BT *forever* and for the first time am thinking of moving away.
Is anyone here using the Post Office?
Comparing them with BT they look a lot cheaper - unless I'm missing something???
Post Office:
Line rental: £12pm, Anytime calls: £5.75, free Caller Display and free Voice mail.
Total: £17.75
Anytime calls says it also includes UK mobiles at weekends.
Against BT's £15.99, £7, £1.75 + £1.75
Total: £26.49
I can opt in to a 12 month BT contract and get 'Caller Display' free for a year and buy an answer machine to avoid the other charges but I thought I would ask to see what others here do :¬)
[s]Hmmm...[/s] 
I don't have much choice if I want any sort of usable internet speed, it's BT 37Mbps or any other ISP at 2Mbps or less. And, of course, you need a BT line rental with BT.
Sky have only just added Fibre services here, but I don't think they're any better and certainly no cheaper unless you also have Sky TV.
Sky have only just added Fibre services here, but I don't think they're any better and certainly no cheaper unless you also have Sky TV.
We pretty much only have a landline for broadband, so Southern Electric worked out best for us - 12 month term (I think), weekend calls free, £10.99 a month (first 3 months free). Saves us 7/8 a month over the equivalent package we had with BT
Thanks for the replies.
I have to admit I'm worried that by moving 'they' will manage to break my Freeola Broadband! Or if there's a line fault the new supplier would be even more useless than talking to BT.
I see Entanet also resell Phone services. No mention of pricing or 'anytime' call packages. I've mentioned it in the past, but it would be good if Freeola could investigate this again.
I look after a number of people's ADSL setups and it's getting harder to keep them from moving to one of the competitive packages available these days. The FTTC situation is also a hard sell.
I'm currently looking at other 'phone/line' only providers to see if this is worth doing.
BT (via Twitter) asked me to complete a 'web form' to give them all the details - but all they did was repeat the new prices!
Apparently being a lifelong loyal customer counts for nothing.
I have to admit I'm worried that by moving 'they' will manage to break my Freeola Broadband! Or if there's a line fault the new supplier would be even more useless than talking to BT.
I see Entanet also resell Phone services. No mention of pricing or 'anytime' call packages. I've mentioned it in the past, but it would be good if Freeola could investigate this again.
I look after a number of people's ADSL setups and it's getting harder to keep them from moving to one of the competitive packages available these days. The FTTC situation is also a hard sell.
I'm currently looking at other 'phone/line' only providers to see if this is worth doing.
BT (via Twitter) asked me to complete a 'web form' to give them all the details - but all they did was repeat the new prices!
Apparently being a lifelong loyal customer counts for nothing.
[s]Hmmm...[/s] 
I've mentioned this in the past as well Hmmm, I would definitely be interested in any deals of this kind. Like most we are having to look at our monthly outgoings. There are some cheap deals out there but most of them seem to be with companies I would rather not deal with.
Thanks Hmmm for the reminder. I had notification from BT a few weeks ago and thought about dumping 1571 service. For free I had it, to pay for it ... no chance! If someone needs me that bad, they'll ring back ... business or not :¬)
I'm not happy at all about any of BT's services, but as pete says, I'm not convinced by the 'others' either.
I'm not happy at all about any of BT's services, but as pete says, I'm not convinced by the 'others' either.
Hmmm... we have looked into this and at the moment it's just not viable to offer a phone line service. It's something I have wanted and I had to do a bit of research with the latest BT price rise for my landline. In the end I just downgraded everything. Chose to skip the Post Office as I think they are SMPF over TT and they could not assure me that my broadband would not be messed up with the move, also check them out on the review sites.
I can always investigate some prices for you via our wholesalers if you want.
I can always investigate some prices for you via our wholesalers if you want.
Thanks Eccles,
Glad it's not just me that didn't trust PO/TT not to mess things up!
I see Zen also offer a more competitive phone only plan than BT.
I'll have to think about this.
Glad it's not just me that didn't trust PO/TT not to mess things up!
I see Zen also offer a more competitive phone only plan than BT.
I'll have to think about this.
[s]Hmmm...[/s]
By TT I presume you guys are referring to Talk Talk? One of my colleagues is with them and says they're awful. Seriously rubbish connection (even though she lives about 1/4 mile from our local exchange) and says their customer service is appalling. I've had the misfortune to deal with Orange & Tiscali and wouldn't go back to either (regardless of the deals they were offering), it would appear as though Talk Talk are something of a similar operation.
Yes, but I'm only talkingsic about phone services not BB.
I believe the PO switched to using TT this year.
But if there's an issue with my BT line their (BT's) customer service from far away places is often *lacking* - so perhaps it doesn't matter who you are with. The problem with switching is there's a chance BB will get broken if they mess things up.
I believe the PO switched to using TT this year.
But if there's an issue with my BT line their (BT's) customer service from far away places is often *lacking* - so perhaps it doesn't matter who you are with. The problem with switching is there's a chance BB will get broken if they mess things up.
[s]Hmmm...[/s] Page: