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"Broadband - on a go slow and can't see why..."

I've got to know my Freeola broadband connection pretty well over the years but I can't see why I'm currently on a go slow.

I'm just about to raise a Support Ticket to see if Freeola can see a problem but thought I would post my stats here in case anyone else should be having similar problems.

I'm connected to the Faraday City of London IPSC node - currently only showing 53% usage so there shouldn't be a bottleneck there.

The VPs on my BT Exchange are green.
My error rates are low.

Here are my official speed test results which show my IP Profile is fine but my throughput isn't (tested on a wired connection):

Download speed achieved during the test was - 1.01 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.98 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 5 Mbps

It was like this yesterday and I was hoping things would sort themselves out for today. Perhaps my Radius Profile is slowing me down?

#scratches head
[s]Hmmm...[/s]

Oh really ;¬)



EDIT:

Just so it's more in keeping with its 'misuse'

#Oh really ;¬)

Hi DL,
Sometimes you can have too much info on the internet.
There are some funny people out there!


Thanks for your help.
[s]Hmmm...[/s]

Eccles wrote:
Edit: Removed ;-)

That's a shame ... why was the reference to Biggin Hill, Orpington and Sevenoaks removed?

Just to add to this in case things are related or others are seeing similar issues...

This week I've also been having some FTP problems - I'm mostly working on a site on Standard webserver 5.

My normally rock solid FTP using Filezilla has been showing failed transfers - the log shows 'timeout'.

Once things start going pear-shaped I get issues with "too many IP connections" etc. and have to close Filezilla and (I'm guessing) wait for my session to timeout before retrying.

I'm mostly only FTPing small HTML files (20KB) and the occasional 300KB pdf - nothing spectacular!

This is the related Ticket 187665


I'm not having a very good week :¬(
[s]Hmmm...[/s]

I believe this was/is being looked into. Can't say more than that I'm afraid.

Regarding 20CN, there seems to be a lack of info regarding exchanges like yours and the removal of IPSC. No mention of 21CN upgrade dates anywhere. Seems to be the case with a lot of rural exchanges. I'm guessing BT are waiting until they have secured the extra BDUK funding.

What doesn't make a lot of sense to me is you are surrounded by exchanges on 21CN so the necessary links aren't far away.

Edit: Removed ;-)

Thanks Eccles I'd appreciate that.



NB. Remember the other month I mentioned about Freeola looking into reselling TT/CPW LLU ?

If something is going on here with Enta 20CN perhaps now would be a good time to look at this. Even my tiny exchange has this as it's only LLU provider so the coverage could work well for Freeola.

[s]Hmmm...[/s]

I see if I can get someone to get some more info for you Hmmm. Downgrading the node bandwidth is not something we were aware of and I'm wondering why the same thing isn't happening across all nodes. Perhaps they're doing one at a time.

Oh dear, we will have to watch this space then Hmmm

A stranger has just contacted me and believes Entanet have recently reduced capacity ready for the removal of IPSC. If that's true then I could be in trouble!

But it's not what Freeola have told me so I'll take that with a pinch of salt.
But my node seems to have changed so perhaps some rationalisation is going on?

I have nearly a dozen Freeola broadband clients mostly only with 20CN exchanges *gulp*

[s]Hmmm...[/s]

Hmmm... wrote:
In case you\'re getting confused DL I\'m on 20CN / IPSC not 21CN / WBC.

My \'new\' node is now running at 87%

I'm not getting confused, just thought you might like to be aware of the 'dark side' ;¬) And your new 'node' was running at 88% ... so bonus, you should be 'slightly quicker' ;¬)