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"Broadband usage stats unavailable"

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Mon 06/08/12 at 12:08
Moderator
"Are you sure?"
Posts: 5,000
Hi Freeola,
I noticed over the weekend my broadband usage stats for this month were unavailable. Shows all zeros and clicking for details gives "There are no usage figures for your selected month. "

I thought it was just a glitch but it's the same today - please let me know if you need a Ticket raised to address this?

Thanks.
[s]Hmmm...[/s]
Mon 06/08/12 at 14:29
Moderator
"Are you sure?"
Posts: 5,000
No problem, ticket 181862 raised.












[s]Hmmm...[/s]
Mon 06/08/12 at 14:22
Staff Moderator
"Mr Dean"
Posts: 170
Hi Hmmm...,

Yep, this definitely sounds like something that we would need to look into. If you wouldn't mind raising a support ticket with your line number, we should be able to have a look at this for you.
Mon 06/08/12 at 12:08
Moderator
"Are you sure?"
Posts: 5,000
Hi Freeola,
I noticed over the weekend my broadband usage stats for this month were unavailable. Shows all zeros and clicking for details gives "There are no usage figures for your selected month. "

I thought it was just a glitch but it's the same today - please let me know if you need a Ticket raised to address this?

Thanks.
[s]Hmmm...[/s]

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