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"Freeola FORMMAIL broken"

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Thu 17/03/11 at 09:20
Moderator
"Are you sure?"
Posts: 5,000
Just to add some details (as I see things) for other Freeola customers in the same position as me this morning with the 'formmail' outage.

The Service Status items reads:

Formmail on Unlimited Hosting Servers 17/3/11 8:32 AM:
We are currently investigating an issue with Formmail message sending on our free hosting servers. We apologise for any inconvenience caused by this and we will resolve this issue as quickly as possible.


I'm finding forms using 3rd party scripts are still working and the email arrives as normal.

The problem is with sites using Freeola's formmail PHP script where visitors will receive a 'ERROR 500, Problem Running a Script..." message when attempting to submit the form.

Will be rather frustrating if they've just spend 20mins typing something!

*spooky* Someone's just contacted me via my non-Freeola form while I'm typing this!


If others are seeing anything different please post.
Hopefully this will be a quick fix.
[s]Hmmm...[/s]
Thu 17/03/11 at 11:47
Staff Moderator
"Show Me Your Moves"
Posts: 2,255
A recent security update on the servers was causing the 'error 500' messages.

This has now been fixed and all formmail will now be working again.
Thu 17/03/11 at 10:40
Moderator
"Are you sure?"
Posts: 5,000
Hi DL,
Yes all sites on Standard Hosting using Freeola's 'form_to_mail.php' will see this.

I guess someone, somewhere has made a change that's gone pear shaped :¬(

[s]Hmmm...[/s] It never rains but it pours
Thu 17/03/11 at 10:25
Regular
"Feather edged ..."
Posts: 8,536
Morning Hmmm......thanks for the 'heads up'. Just checked one of the sites and yes...broken!

"ERROR 500, Problem Running a Script...

A scripting/config error prevents the server from showing this page. "

I assume the other sites using the same script will also display the same error :¬(
Thu 17/03/11 at 09:20
Moderator
"Are you sure?"
Posts: 5,000
Just to add some details (as I see things) for other Freeola customers in the same position as me this morning with the 'formmail' outage.

The Service Status items reads:

Formmail on Unlimited Hosting Servers 17/3/11 8:32 AM:
We are currently investigating an issue with Formmail message sending on our free hosting servers. We apologise for any inconvenience caused by this and we will resolve this issue as quickly as possible.


I'm finding forms using 3rd party scripts are still working and the email arrives as normal.

The problem is with sites using Freeola's formmail PHP script where visitors will receive a 'ERROR 500, Problem Running a Script..." message when attempting to submit the form.

Will be rather frustrating if they've just spend 20mins typing something!

*spooky* Someone's just contacted me via my non-Freeola form while I'm typing this!


If others are seeing anything different please post.
Hopefully this will be a quick fix.
[s]Hmmm...[/s]

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