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"Websites on servers: 2/ 3/ 4/ 5/ 7/ 9 have ALL vanished !!!"

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Tue 05/06/07 at 11:55
Regular
"1 up on the DEVIL"
Posts: 94
Have just noticed that Websites on server 6 have vanished !!!

nothing on status page about this !!!.

Any news Freeola ???

Dan

Have now raised it on support ticket reference: 135579


EDIT - misspelled NEWS !! / EDIT 2: Noticed all servers down except 1
Tue 05/06/07 at 15:50
Regular
Posts: 1,014
All my websites are now back online Dan / Eccles / GWD
Tue 05/06/07 at 14:05
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
We are currently switching over the DNS server to new servers. You will experience a period when you cannot access some of our servers due to the way DNS works. It takes time for the changes to propagate across the internet. Some customers are finding that they can still access websites while some can't.
Also some of the DNS entries are cached so your queries will be sent to old address and not the new ones, this is why you are getting 404 errors.
Tue 05/06/07 at 13:56
Regular
Posts: 332
*Ouch* - This is all rather painful.
Thanks for the updates Dan and Kev.
Tue 05/06/07 at 13:08
Regular
Posts: 1,014
Dan I noticed this as well, and called freeola they are aware of the situation, they told me an hour ago to give it half an hour! still not working as yet. When I asked why the status page had not been updated the reply was swift and sure, "its a BT problem not a freeola one" either way its affecting Freeola customers and the status page should have been updated to reflect that there is a problem.

Kev

Status page now shows....

PLEASE NOTE THE FOLLOWING ESSENTIAL SERVICE INFORMATION:

DNS PROBLEMS.

Due to a changeover in DNS, some customers may be experiencing difficulties in connecting to some websites. This problem can effect FTP and/or viewing sites including Freeola.com

We would like to assure you that the Freeola engineering team are working urgently on the problem, and hope to have the matter resolved shortly. Please accept our apologies for any inconvenience caused.
Tue 05/06/07 at 11:55
Regular
"1 up on the DEVIL"
Posts: 94
Have just noticed that Websites on server 6 have vanished !!!

nothing on status page about this !!!.

Any news Freeola ???

Dan

Have now raised it on support ticket reference: 135579


EDIT - misspelled NEWS !! / EDIT 2: Noticed all servers down except 1

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