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"I had my first rude customer yesterday."

I was meant to leave work at four o'clock yesterday. It had just turned four and I had one last job to do. Suddenly, a little boy caught my attention and made me follow him to his dad in the paint section (I work in a DIY store).

His dad asked me a question (I don't remember what it was). I told him I didn't know and that he should ask someone else. He told me to get someone else to come over. I said that I was busy and was meant to have already left. He said to get someone again. I told him he'd have to do it himself.

He came face-to-face with me and said "JUST GET SOMEONE ELSE!"
Almost taken back, I just defiantly stared back at him and coolly answered, "No..."

And I waltzed off juggling a roll of masking tape to finish my last chore.

Rude customers are are an everyday part of mt life. Not every customer is rude but what gets my goat is that we provide an 0800 number for them to complain about us! we have a dedicated call centre for complaints (we get a few he he) but what about when its the other way around? when the customer is having a really bad day and you get it in the neck for no reason at all! we just have to accept it with a smile, and say have a nice day ! as they leave some customers are a real pain in the bahooky!

I would have done the same. I know Rude customers that are there all the time and you are suposted to deal with them but if one grabed me there would be know way i would help him