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I need a big favour! Can anyone email me a scan of last years Specialreserve Christmas catalogue.
The pages I require are for the DVD player.
My email address is :- [email protected]
I've got a DVD player that's still under warranty and has stopped playing VCD's correctly. They get jerky half way through a movie. They work great on other people DVD players.
Anyway, don't expect to get your goods fixed or replaced by SpecailReserve. I've spoken to there people 7 times. I was eventually asking if I wanted a refund or another model. I opted for the refund as they've messed me about so much. Now there sending my old DVD player back (only found out when I phone them), have gone back on the refund (which was a verbal contract as far as I'm conserned) and they're still F@KING ME ABOUT. Don't expect them to call you back when they say they will as well. I've even spoke to the manufacturer and they agree that SpecailReserve should honour there 1 year warranty. Now I've gotta write to the director.
Anyway, I need the catalogue page for the specs again.
Many thanks to anyone who can help.
Andy
The pages I require are for the DVD player.
My email address is :- [email protected]
I've got a DVD player that's still under warranty and has stopped playing VCD's correctly. They get jerky half way through a movie. They work great on other people DVD players.
Anyway, don't expect to get your goods fixed or replaced by SpecailReserve. I've spoken to there people 7 times. I was eventually asking if I wanted a refund or another model. I opted for the refund as they've messed me about so much. Now there sending my old DVD player back (only found out when I phone them), have gone back on the refund (which was a verbal contract as far as I'm conserned) and they're still F@KING ME ABOUT. Don't expect them to call you back when they say they will as well. I've even spoke to the manufacturer and they agree that SpecailReserve should honour there 1 year warranty. Now I've gotta write to the director.
Anyway, I need the catalogue page for the specs again.
Many thanks to anyone who can help.
Andy
Page:
I need a big favour! Can anyone email me a scan of last years Specialreserve Christmas catalogue.
The pages I require are for the DVD player.
My email address is :- [email protected]
I've got a DVD player that's still under warranty and has stopped playing VCD's correctly. They get jerky half way through a movie. They work great on other people DVD players.
Anyway, don't expect to get your goods fixed or replaced by SpecailReserve. I've spoken to there people 7 times. I was eventually asking if I wanted a refund or another model. I opted for the refund as they've messed me about so much. Now there sending my old DVD player back (only found out when I phone them), have gone back on the refund (which was a verbal contract as far as I'm conserned) and they're still F@KING ME ABOUT. Don't expect them to call you back when they say they will as well. I've even spoke to the manufacturer and they agree that SpecailReserve should honour there 1 year warranty. Now I've gotta write to the director.
Anyway, I need the catalogue page for the specs again.
Many thanks to anyone who can help.
Andy
The pages I require are for the DVD player.
My email address is :- [email protected]
I've got a DVD player that's still under warranty and has stopped playing VCD's correctly. They get jerky half way through a movie. They work great on other people DVD players.
Anyway, don't expect to get your goods fixed or replaced by SpecailReserve. I've spoken to there people 7 times. I was eventually asking if I wanted a refund or another model. I opted for the refund as they've messed me about so much. Now there sending my old DVD player back (only found out when I phone them), have gone back on the refund (which was a verbal contract as far as I'm conserned) and they're still F@KING ME ABOUT. Don't expect them to call you back when they say they will as well. I've even spoke to the manufacturer and they agree that SpecailReserve should honour there 1 year warranty. Now I've gotta write to the director.
Anyway, I need the catalogue page for the specs again.
Many thanks to anyone who can help.
Andy
Customer service thread!
Try there
Try there
*shakes head at SR*
Keep your end of the deal SR.
Keep your end of the deal SR.
Faking you about?
Andydude, as long as you still have your receipt or proof of purchase then I suggest ringing SR again, and tell them you'll be going to trading standards if they do not sort it out - because based on what you say here - if true - you'd easily nail them.
Yet another example of why I don't ever actually buy anything from here.
Yet another example of why I don't ever actually buy anything from here.
Belldandy wrote:
> Andydude, as long as you still have your receipt or proof of purchase
> then I suggest ringing SR again, and tell them you'll be going to
> trading standards if they do not sort it out - because based on what
> you say here - if true - you'd easily nail them.
I agree with Bell's statement. Seems the logical thing to do at this stage.
> Andydude, as long as you still have your receipt or proof of purchase
> then I suggest ringing SR again, and tell them you'll be going to
> trading standards if they do not sort it out - because based on what
> you say here - if true - you'd easily nail them.
I agree with Bell's statement. Seems the logical thing to do at this stage.
Belldandy wrote:
> Yet another example of why I don't ever actually buy anything from
> here.
> Yet another example of why I don't ever actually buy anything from
> here.
Faking?
Or F(at)king?
Or F(at)king?
FinalFantasyFanatic wrote:
> Faking?
> Or F(at)king?
He means fu*king but the swear filter won't let it.
> Faking?
> Or F(at)king?
He means fu*king but the swear filter won't let it.
Was looking at the reply the staff gave in the customer service forum and it does look like they are trying to help you.
What kind of VCD's is it.. downloaded movies? or properly purchased VCD's?
As for those who don't purchase because of poor service I have been a member for many years and never had any complaints about the service or the feedback given.
What kind of VCD's is it.. downloaded movies? or properly purchased VCD's?
As for those who don't purchase because of poor service I have been a member for many years and never had any complaints about the service or the feedback given.
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