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"mail script problems?"

Is anyone else not receiving e-mails sent via their mail() scripts or is it just me?

Last e-mail received was on 10/5/2009 at 07:38. My scripts haven't changed and normal e-mail via smtp/pop works OK.

Network status pages don't suggest anything is wrong and I've rechecked my mail() parameters.

Any help is appreciated.

JTD

Is anyone else not receiving e-mails sent via their mail() scripts or is it just me?

Last e-mail received was on 10/5/2009 at 07:38. My scripts haven't changed and normal e-mail via smtp/pop works OK.

Network status pages don't suggest anything is wrong and I've rechecked my mail() parameters.

Any help is appreciated.

JTD

arrrrrrgh - not again...
Thanks for the heads up!

It's been months now since the last Freeola 'form_mail' problems but it looks like they are back.

I've just done a couple of tests and nothing's arrived.
Looking at one of my sites logs I can see people have completed a 'form' earlier today but no email has arrived... :¬(

I've seen a rise in SPAM recently and have sent many examples to Freeola's abuse@ address so there's a chance things are just swamped?

Perhaps a staffie could comment - or let us know if a Support Ticket is required?


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Just checked my site and sent a test email at 18.30, not received anything yet:-(

Still nothing at 18.47 ... strange, usually collectiion is pretty fast.

Thanks for the prompt testing.

At least I know it's not me going barking mad.

JTD

Hello Guys,

We did have an account on our free/web freedom servers that was found to be sending a lot of spam, ever since then messages being sent from the servers have noticed a big delay. I'm under the impression that once these spam messages have been cleared that the service should resume. :)

I say delay because I am told that the messages have not been lost but simply are in a queue to be sent. We have reported the problem to our Systems Team and we imagine that the problem is solved within the next 24 hours.

Sorry for any inconvenience :(.

Thanks motomoto for the quick and reassuring explanation :-)

51 minutes from question to answer. Not too shabby at all.

Thanks

JTD

New e-mails (since 19:57) seem to be coming through quickly once more though I've not yet received any of the ones sent after Sunday morning.

Many thanks

JTD

JimTheDog wrote:
> New e-mails (since 19:57) seem to be coming through quickly once
> more though I've not yet received any of the ones sent after
> Sunday morning.
>
> Many thanks
>
> JTD

Still eagerly awaiting my test message @ 22.05 :-(

New emails via 'form_mail' are coming through fine, but ones submitted earlier during the problem (by real customers/visitors!) haven't arrived yet.

I remember when these problems last occurred Freeola saying that new monitoring systems etc. had been put in place. Can someone please say what the current situation is and when customers can expect submitted emails to arrive?


Thanks in advance.



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