Viewing Thread:
"Critical Webspace errors"

Eccles:

Please investigate fault number 150365 at your earliest convenience.

All of my micro-sites on my VIP account have lost their assets. I am getting server errors too.

Thanks.

Neil

We've done a bit more investigating and t appears to be you Block Referer Spam rules that are causing the problem. This is a little strange as these have been tested as working on other sites. I have disabled this rule on you account for now until I can find out what is causing the rule to fail.

Hmmm strange.

I'd be interested to know your findings tomorrow.

Well many thanks for your prompt help tonight. I hugely appreciate it.

N.

It was the last part of the referer spam rule. Not sure why it would be failing. I will be able to get more info tomorrow and close the ticket then as well.

You have solved the issue.

*Many* thanks.

What was the rule that threw it out?

N.

P.S. You can close the fault

Apologies, I meant the alphabetic search. Are those sites ok now?

I've disabled 1 rewrite rule that was incorrect. I will check what is set in your MyFreeola account tomorrow.

On further inspection:

All permissions are correct.
Link 3 does not have a calendar...

N.

> Eccles wrote:
> Right from those link you gave me:
>
> Link 1: Seems like a file or folder permission error. Use your
> FTP client to set the folder containing the files to 755 and
> the
> files to 644.
>
> Link 2: Your image paths are wrong, hence the images not
> displaying, either that or the permission on the folder that
> holder the images (folder called Images in your htdocs folder)
> are wrong or the permissions on the images are wrong.
>
> Link 3. Clicking a calender date produces a 500 error, most
> likely permissions again.

This is odd/disconcerting as I have not changed any permissions or other code/content since last correctly viewing them in the last couple of days.

Eccles wrote:
> Right from those link you gave me:
>
> Link 1: Seems like a file or folder permission error. Use your
> FTP client to set the folder containing the files to 755 and the
> files to 644.
>
> Link 2: Your image paths are wrong, hence the images not
> displaying, either that or the permission on the folder that
> holder the images (folder called Images in your htdocs folder)
> are wrong or the permissions on the images are wrong.
>
> Link 3. Clicking a calender date produces a 500 error, most
> likely permissions again.

"Tracing route to www.njjelley.com (93.174.140.10)..."

I presume thats the IP you need and not my static one.

N.

Right from those links you gave me:

Link 1: Seems like a file or folder permission error. Use your FTP client to set the folder containing the files to 755 and the files to 644.

Link 2: Your image paths are wrong, hence the images not displaying, either that or the permission on the folder that holds the images (folder called Images in your htdocs folder) are wrong or the permissions for the images are wrong.

Link 3. Clicking a calender date produces a 500 error, most likely permissions again.

If you could do a traceroute to the effect web address then the IP will do.