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my friend a Freeola broadband customer who owns no domains but uses a Freeola 500 email address has this morning received an email telling her that it will be removed - she is in a panic! she uses her email daily but not the web site can you confirm her email address is safe? or will it go? if it is safe perhaps you can re word your email to make it clearer, as the present one is upsetting your customers.
Digi
Digi
Hi Hmmm
that appears clear to me yes - but it must not be clear to my neighbour either as she was round here first thing this morning jumping up and down, that is my point i think, the standared email they are sending out cant be that clear as she is an educated woman and thats how she read it, its also how I read it. She has not a clue what FTP is she sends and receives email has NEVER accessed the web address now if computers are so clever and freeola know that the web space is not being used then they should just delete the space and no one would be any wiser, if emails is not affected why is it mentioned in the email? its causing confused.com syndrome
Digi
that appears clear to me yes - but it must not be clear to my neighbour either as she was round here first thing this morning jumping up and down, that is my point i think, the standared email they are sending out cant be that clear as she is an educated woman and thats how she read it, its also how I read it. She has not a clue what FTP is she sends and receives email has NEVER accessed the web address now if computers are so clever and freeola know that the web space is not being used then they should just delete the space and no one would be any wiser, if emails is not affected why is it mentioned in the email? its causing confused.com syndrome
Digi
Hi Digi,
In the notes I've seen I get this message:
"However, if you no longer wish to have the web address listed above you can simply ignore this message and the address will be removed after 21 days. Please note that removal of your Freeola500 website address will not affect the running of any corresponding Freeola500 email address '[email protected]'"
Seems quite clear to me - do you not get the same message?
Search Freeola Chat
In the notes I've seen I get this message:
"However, if you no longer wish to have the web address listed above you can simply ignore this message and the address will be removed after 21 days. Please note that removal of your Freeola500 website address will not affect the running of any corresponding Freeola500 email address '[email protected]'"
Seems quite clear to me - do you not get the same message?
Search Freeola Chat
my friend a Freeola broadband customer who owns no domains but uses a Freeola 500 email address has this morning received an email telling her that it will be removed - she is in a panic! she uses her email daily but not the web site can you confirm her email address is safe? or will it go? if it is safe perhaps you can re word your email to make it clearer, as the present one is upsetting your customers.
Digi
Digi