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"Freeola sites on web server 2 not well..."

Hi Freeola,
I'm seeing performance problems for sites hosted on server 2.

The status page is all clear - please let me know if you need specifics or a support ticket raised.

Thanks.




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Me again :¬)

I'm afraid sites on server 2 are performing poorly again this afternoon.

FTP seems to be fine, the problems look like the first ones mentioned in this thread. Pages failing to load or taking a long time.


Could someone take a look please?
Thanks...

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Apparently it was a DNS cache issue, first time I've come across the issue, sorry it took a while to resolve.

Someone's done something...
Server 2 looks much better this afternoon! :¬)


FTP access is now back to normal and HTTP is as quick as the other servers, so my lightbox galleries work again!

Thank you!
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I've had a look at the server and it does appear to be running a little bit slow on logons. Cannot find an obvious problem, as the load average appears OK and once I was logged in as fast as the other servers, so I have passed this on as a fault to our engineers to look into.

Update: I've raised Support Ticket 144276.








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Sorry to be a pain...

I'm still seeing performance problems with Server 2 I'm afraid.

I noticed yesterday that some of my sites with Light-Box style image galleries were having problems. If you change pages and click on a thumbnail it wouldn't display in a Light-Box as the page hadn't completely loaded. If you wait 2 or 3 seconds for the page to completely load everything would work fine. Site using the same code on different servers all work normally.

I've just tried visiting 3 different server 2 sites (using IE7 and FF3) and even though the page appears to load the browser still says 'waiting for data' etc. in the status bar - this lasts for 2 or 3 seconds which is enough to cause the galleries to fail if a visitor clicks a link.

A better way to see the 'lag' on server 2 is to start up an FTP session. I'm using Filezilla. Non server 2 sites connect immediately while all my server 2 sites take around 15 seconds to establish a connection!

Hopefully you'll be able to recreate this and investigate further.

Please let me know if you need more specifics but it seems easily re-creatable to me.

Thanks in advance.
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Morning - things seem to be back to normal today :¬)









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Hmmm... wrote:
> Thanks for the replies - unfortunately I'm getting 'Page Cannot
> Be Displayed' for sites on server 2 at the moment.
>

Maybe I spoke too soon....

Do you have an example for me to check up with?

Thanks for the replies - unfortunately I'm getting 'Page Cannot Be Displayed' for sites on server 2 at the moment.







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This problem should now be resolved and all sites on server 2 should be responding correctly.

We apologise for any inconvinence caused during this time.