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"Freeola Email Problem"

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Mon 05/05/08 at 07:39
Regular
"I like turtles"
Posts: 5,368
I cannot retrieve my emails via outlook express at the moment.Get the following error message:

The server responded with an error. Account: 'mail.freeola.net', Server: 'mail.freeola.net', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Is this a problem with the Freeola server ?.

Thanks.
Mon 05/05/08 at 07:39
Regular
"I like turtles"
Posts: 5,368
I cannot retrieve my emails via outlook express at the moment.Get the following error message:

The server responded with an error. Account: 'mail.freeola.net', Server: 'mail.freeola.net', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Is this a problem with the Freeola server ?.

Thanks.
Mon 05/05/08 at 07:51
Regular
Posts: 1
Me Too!!!!
I am using thunderbird and I get the message: "cannot connect to mail server"
What's going on!!! HELP!!!!
Mon 05/05/08 at 08:06
Regular
"Feather edged ..."
Posts: 8,536
Same here with Outlook Express, similar error message:

The connection to the server has failed. Account: '******', Server: 'mail.freeola.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Do we have a problem Houston?
Mon 05/05/08 at 08:54
Moderator
"Are you sure?"
Posts: 5,000
On the 'Customer Service Centre' page it mentions a 9am start on Bank Holidays so I'm sure they'll be on the case soon...



Nice to see others posting here when they see problems as I often feel like a pest when I'm the only one ;¬)



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Mon 05/05/08 at 09:12
Regular
Posts: 6
you are not alone - I have been having this problem for the past 7 or 8 hours. Fingers crossed the Freeola staff are on the case when they come in for their bankholiday shift...
Mon 05/05/08 at 09:24
Moderator
"Are you sure?"
Posts: 5,000
Mon 05/05/08 at 10:15
Regular
Posts: 6
Thanks for the heads up Hmmm...
Mon 05/05/08 at 10:23
Regular
Posts: 1
I've got the same problem, using Firefox. Lets hope the engineers at Freeola can provide their usual excellent service. Look at it this way - you wouldn't get 'snail mail' on a bank holiday, maybe the POP3 server feels the same wy.
Mon 05/05/08 at 11:37
Regular
Posts: 6
mine's fixed now - thanks Freeola guys!
Mon 05/05/08 at 12:02
Regular
"Feather edged ..."
Posts: 8,536
We have lift off Houston - all ok, thanks Freeola guys:)

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