GetDotted Domains

Viewing Thread:
"SSL certificates and shared web hosting"

The "Freeola Customer Forum" forum, which includes Retro Game Reviews, has been archived and is now read-only. You cannot post here or create a new thread or review on this forum.

Thu 01/11/18 at 13:47
Regular
Posts: 1
In belatedly trying to comply with Google's requirements for SSL certification, I have purchased a certificate and had it verified automatically. When I tried to apply it to my site I have experienced difficulties moving from http to https - the ip defaults to someone else's url - presumably because of shared webhosting?
Does Freeola offer webhosting that doesn't involve sharing ip addresses?
Thu 01/11/18 at 14:47
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Hi HB1,

I may have got this wrong, but checking your account you've purchased the SSL certificate from us but applied it to a domain in your account that is pointing to third party hosting so the shared IP issue would need to be sorted by them.
If it was hosted on our VIP Hosting or InstantPro service then it would be setup automatically and you wouldn't have an issue with a shared IP. The IP's are shared but something called SNI is used to ensure the correct certificate is served when someone requests your site. If you want to swap over to using VIP hosting then you can do this in your MyFreeola account by pointing the domain to a VIP hosting service you have or will purchase from us. Once that is done the system will automatically setup the SSL certificate to use that service.

Post edited by Eccles on 01/11/2018 at 14:54.
Thu 01/11/18 at 13:47
Regular
Posts: 1
In belatedly trying to comply with Google's requirements for SSL certification, I have purchased a certificate and had it verified automatically. When I tried to apply it to my site I have experienced difficulties moving from http to https - the ip defaults to someone else's url - presumably because of shared webhosting?
Does Freeola offer webhosting that doesn't involve sharing ip addresses?

Freeola & GetDotted are rated 5 Stars

Check out some of our customer reviews below:

The coolest ISP ever!
In my opinion, the ISP is the best I have ever used. They guarantee 'first time connection - everytime', which they have never let me down on.
10/10
Over the years I've become very jaded after many bad experiences with customer services, you have bucked the trend. Polite and efficient from the Freeola team, well done to all involved.

View More Reviews

Need some help? Give us a call on 01376 55 60 60

Go to Support Centre
Feedback Close Feedback

It appears you are using an old browser, as such, some parts of the Freeola and Getdotted site will not work as intended. Using the latest version of your browser, or another browser such as Google Chrome, Mozilla Firefox, or Opera will provide a better, safer browsing experience for you.