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"Is this phishing?"

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Tue 13/06/17 at 09:44
Regular
Posts: 1
On the back of the last suspicious email another, even more illiterate, one has been received.
Surely this not from Freeola, but someone taking the p..s?
Otherwise, Freeola needs someone with a decent command of native English to write their emails?

"We have launched some new security features on customers account during the course of this afternoon which has resulted in this email being sent.

Effectively the mail is simply informing you that a new login has been detected, as a means of security for our users. The purpose is to inform primarily for when the login was not done by the genuine user, however as the system is newly launched any login will count as new.

The mail is genuine, and should be dealt with as you see fit. The system allows users a lot more control over mail list settings, amongst other options.

It has been brought to our attention that wording is slightly alarming/needs editing, so we can only apologise for this. We are addressing this matter accordingly.

Should you need to respond to this message, please click here. Alternatively, you can call our Support Team on 0333 003 0505. Please do not reply to this e-mail, as this address does not receive incoming mail."
There have been no replies to this thread yet.
Tue 13/06/17 at 09:44
Regular
Posts: 1
On the back of the last suspicious email another, even more illiterate, one has been received.
Surely this not from Freeola, but someone taking the p..s?
Otherwise, Freeola needs someone with a decent command of native English to write their emails?

"We have launched some new security features on customers account during the course of this afternoon which has resulted in this email being sent.

Effectively the mail is simply informing you that a new login has been detected, as a means of security for our users. The purpose is to inform primarily for when the login was not done by the genuine user, however as the system is newly launched any login will count as new.

The mail is genuine, and should be dealt with as you see fit. The system allows users a lot more control over mail list settings, amongst other options.

It has been brought to our attention that wording is slightly alarming/needs editing, so we can only apologise for this. We are addressing this matter accordingly.

Should you need to respond to this message, please click here. Alternatively, you can call our Support Team on 0333 003 0505. Please do not reply to this e-mail, as this address does not receive incoming mail."

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