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"Adding a 'www' record so my site can be found..."

HI this may be a very basic question for most but I cant find where to add in the option for adding www to my url so that i can be found under 'www.angcreativedesign.co.uk' and just 'angcreativedesign.co.uk' - if you can help please give me very basic instructions as Im really not great at this stuff!!


my site is actually hosted with tso but the urls were bought under freeola
many thanks

Pleased to see you've managed to sort this now :¬)

Remember to post an update if you are able to help others with similar queries in the future.

[s]Hmmm...[/s]

In another similar post ... removing an 'a' record required a support ticket, perhaps adding an 'a' record also requires a support ticket ... just a thought :¬)

The TSO host people directed me back to freeola to the DNS records and advanced tab to add the 'a' record - knew it was there somewhere but couldnt find it!!

thanks for your reply anyway!!

Hi and welcome to the forums!

If you register and host with Freeola both www and non-www URLs will work fine - just saying ;¬)

You certainly need to fix this as lots of people will add www if trying to visit your website, which currently fails (as you will know).

From the top of my head I think this will probably be something you need to raise with your hosting company - but I could be wrong!

See what other replies you get and also ask your hosts...

FYI - I see you've opted out of showing address details using WHOIS, as you are a 'business' that's not right so could cause problems for you.

Please try to post back with how things go.
[s]Hmmm...[/s]

HI this may be a very basic question for most but I cant find where to add in the option for adding www to my url so that i can be found under 'www.angcreativedesign.co.uk' and just 'angcreativedesign.co.uk' - if you can help please give me very basic instructions as Im really not great at this stuff!!


my site is actually hosted with tso but the urls were bought under freeola
many thanks