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"Standard Mail Servers and Unlimited Hosting - 24/07/2015... "

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Fri 24/07/15 at 19:18
Regular
"Feather edged ..."
Posts: 8,536
All suddenly 'bombed' ... 19:05

Mail from some addresses seems to be ok ... a password was required.
Wed 29/07/15 at 13:12
Moderator
"Are you sure?"
Posts: 5,000
Thanks - looking good :¬)

[s]Hmmm...[/s]
Wed 29/07/15 at 13:07
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Rerouting done!
Wed 29/07/15 at 12:58
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Tell me about it! Really sorry about this. The issues being 'further up' make it even more frustrating as we can't do much to fix the problems.
We're now waiting for our network to be rerouted around the problem and I'll update the status page when this has been implemented.
Wed 29/07/15 at 12:31
Moderator
"Are you sure?"
Posts: 5,000
Thanks again for the Status Page updates...

After services being rock solid for so long this comes as a bit of a shock to me (and my clients).




NB.
I support a number of Freeola ADSL customers that are also affected by an on-going 'Stepney Green / Ilford' broadband problem today - so some of my clients have a triple wammy today - no internet, email or website :¬/



[s]Hmmm...[/s]
Tue 28/07/15 at 11:50
Moderator
"Are you sure?"
Posts: 5,000
Thanks for the quick updates (here and on the status page) - it makes all the difference.

Problems will happen but some providers take hours/days/never to inform their customers!



Always looking on the bright side :¬)
[s]Hmmm...[/s]

EDIT: Looks like things are recovering.

The C4L people even Tweeted a video they managed to capture of me (I'm younger IRL).
Tue 28/07/15 at 11:47
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Unfortunately/luckily it's not the same issue as last time. It doesn't appear to be DDoS but rather a network wide outage. We're currently seeing 90% packet loss.
Tue 28/07/15 at 11:42
Moderator
"Are you sure?"
Posts: 5,000
It looks like this or something similar might be happening again :¬(


I see the Status Page has just been updated regarding email problems - I'm seeing website access issues as well.
EDIT: They get a mention now...

[s]Hmmm...[/s]
Sat 25/07/15 at 20:47
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Maybe ;)
I think you were on a temp ping block along with a bunch of other IP's.
Sat 25/07/15 at 17:25
Moderator
"Are you sure?"
Posts: 5,000
Just come in from an afternoon working in the garden and checked again...

I'm now getting pings/traces back from servers 0-3.

Someone's been looking at this :¬)
[s]Hmmm...[/s]
Sat 25/07/15 at 11:25
Moderator
"Are you sure?"
Posts: 5,000
For me 0,1,2,3 all timeout at ringo-snorky?!

Servers 4-9 all make the last hop successfully from ringo-snorky to freeolawebx.

[s]Hmmm...[/s]

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