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Today at approx 11:30 I have noticed an issue effecting my website...(on web server 8)
The index page displays OK but when anyone tried to log in they get the following messgage...
Users were logging in OK until very recently and nothing has been changed.
Edit: Last successful login at 11:05
Thanks
JTD
The index page displays OK but when anyone tried to log in they get the following messgage...
Warning: session_start(): open_basedir restriction in effect. File(/var/tmp/) is not within the allowed path(s): (/freeola/users/:/tmp/) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2 Fatal error: session_start(): Failed to initialize storage module: files (path: ) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2*
*sr number changed to preserve confidentiality.
Users were logging in OK until very recently and nothing has been changed.
Edit: Last successful login at 11:05
Thanks
JTD
Today at approx 11:30 I have noticed an issue effecting my website...(on web server 8)
The index page displays OK but when anyone tried to log in they get the following messgage...
Users were logging in OK until very recently and nothing has been changed.
Edit: Last successful login at 11:05
Thanks
JTD
The index page displays OK but when anyone tried to log in they get the following messgage...
Warning: session_start(): open_basedir restriction in effect. File(/var/tmp/) is not within the allowed path(s): (/freeola/users/:/tmp/) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2 Fatal error: session_start(): Failed to initialize storage module: files (path: ) in /freeola/users/6/5/sr0123456/htdocs/Login.php on line 2*
*sr number changed to preserve confidentiality.
Users were logging in OK until very recently and nothing has been changed.
Edit: Last successful login at 11:05
Thanks
JTD
Apologies for the delay in posting an answer here - We are aware of this issue, and we do know what is causing the problem.
It is currently under investigation, and we should have the issue resolved a little later this afternoon.
It is currently under investigation, and we should have the issue resolved a little later this afternoon.
Excellent(ish) - thanks for the update.
JTD
JTD
Can confirm it looks OK now - thanks.
JTD
JTD
JimTheDog wrote:
Can confirm it looks OK now - thanks.
JTD
I was just about to update this post to that effect......
Should all be sorted, if there's any sites still having problems similar to this, please submit a Support Ticket, letting us know the error message and site which is having the problems.
Can confirm it looks OK now - thanks.
JTD
I was just about to update this post to that effect......
Should all be sorted, if there's any sites still having problems similar to this, please submit a Support Ticket, letting us know the error message and site which is having the problems.